With the continuing trend toward university courses being offered online, there is corresponding need for academic librarians to support students in those digital spaces. We developed a sustainable model for embedding librarians to provide research support in online courses, and then investigated the impact we were having on student learning outcomes and what students and faculty think about our efforts. This paper outlines our model and presents survey feedback from students combined with user data from our course management system (CMS) to discuss how well we are doing and how this evidence can inform our embedded librarian service going forward.Keywords: academic libraries, embedded librarianship, information literacy, faculty-librarian collaboration, course management systemThe strong service ethic that underpins librarianship is exemplified by embedded library services. This direct, point-of-need support to researchers and instructors navigating information resources is an excellent example of how librarians bring their knowledge and expertise into increasingly digital learning spaces.The popularity of online education is partly due to the flexibility it provides students to participate in academic programs or courses regardless of geography or, to some degree, scheduling. However, the time shifted, often text-centric and solitary reality of post-secondary online education presents different challenges and opportunities for teaching and learning.Providing individual research support to distance students is more time consuming than supporting students in person. Given the time shifted nature of email interactions, the absence of nonverbal cues available when talking in person, and the need to write rather than talk, more time is spent in written correspondence with students than would be spent talking to them in person. In an effort to limit the number of individual research questions received by the small staff complement at Royal Roads University (RRU), the librarians developed a sustainable model of embedded librarianship that delivers timely library instruction to students in the midst of research-heavy courses. The purpose of this paper is to evaluate how well our model of embedded librarianship is being received by students and faculty, and to consider how we might improve that service.
Literature ReviewThe concept of embedded librarianship has been applied to describe a spectrum of librarian engagement. Schulte (2012) rightly pointed out that the topic "can be somewhat difficult to define because of the wide range of approaches and interpretations presented in the literature" (p. 2). Dewey, (2008) credited with coining the phrase, "embedded librarianship" provided the most professionally proactive and far reaching description of embedded librarianship. She called on professionals to influence curriculum development, contribute to the development of physical and virtual campus spaces, play key roles in campus research, liaise with student governing bodies, and participate in campus governance. ...