When Social Interaction Backfires: Frequent Social Interaction During the COVID-19 Pandemic Is Associated With Decreased Well-Being and Higher Panic Buying

Kim, Hyunji; Florack, Arnd

doi:10.3389/fpsyg.2021.668272

Cited by 23 publications

(16 citation statements)

References 55 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…First, COVID-19 related information seeking was related to increased hoarding. This finding adds to research by Naeem and Ozuem (2021) and Kim and Florack (2021) in that not only social media information seeking but also legacy media information seeking is positively associated with hoarding for U.S. and Chinese consumers. This seems to indicate that consumers’ active information seeking on social and legacy media and greater exposure to media in general have likely reinforced COVID-19 narratives and prompted hoarding during the early stage of the pandemic.…”

Section: Studysupporting

confidence: 60%

“…For example, Naeem and Ozuem (2021) found that increased social media use during the lockdown of the COVID-19 pandemic prompted more sharing of viral videos of empty shelves, which led consumers to panic buy. Similarly, Kim and Florack (2021) revealed that at the early stage of the pandemic, frequent social interactions about COVID-19 on social networking sites were associated with more panic buying through the mediating process of a reduction in consumers’ general confidence. As for legacy media, Krawczyk et al (2021) showed that COVID-19 coverage accounted for approximately 25.3% of all front-page online news articles collected from 172 major online news sources in 11 countries between January and October 2020.…”

Section: Literature Review and Research Hypothesesmentioning

confidence: 96%

See 1 more Smart Citation

The Roles of Legacy Versus Social Media Information Seeking in American and Chinese Consumers’ Hoarding During COVID-19

Sheng¹,

Ketron²

2022

Journal of International Marketing

View full text Add to dashboard Cite

Through two studies conducted with cross-cultural samples (the US and China), this research examines the psychological mechanism of consumer hoarding during COVID-19. Findings from Study 1 suggest that consumer hoarding is affected by legacy and social media information seeking, perceived scarcity, and scarcity attributions differently in the US vs. China. For China, while social media information seeking has a negative downstream relationship to hoarding, legacy media information seeking has a positive relationship with hoarding. In the US, only social media information seeking has a positive relationship with hoarding. Further, these effects are significant when consumers attribute the scarcity responsibility to insufficient supply but not high demand. Study 2 shows that when the cause of scarcity is stated directly, perceived scarcity increases hoarding intention for Chinese consumers when the scarcity cause is due to supply but not demand, whereas US consumers’ hoarding intention does not vary with the scarcity cause. The findings underscore cross-cultural differences in how legacy and social media information seeking influence consumer hoarding and highlight implications for situations in which hoarding is likely.

show abstract

Section: Studysupporting

confidence: 60%

Section: Literature Review and Research Hypothesesmentioning

confidence: 96%

The Roles of Legacy Versus Social Media Information Seeking in American and Chinese Consumers’ Hoarding During COVID-19

Sheng¹,

Ketron²

2022

Journal of International Marketing

View full text Add to dashboard Cite

show abstract

“…While SNSs have enabled us to make new social connections beyond physical restrictions [ 3 , 4 ], empirical findings have shown that excessive use of SNSs is associated with detrimental psychological effects. Despite some positive effects such as enabling effective information sharing and strengthening group cohesion [ 5 ], extensive evidence suggests that excessive SNS activities are associated with negative consequences such as increased anxiety [ 6 ], lower self-esteem [ 6 – 10 ], higher negative affect [ 11 ], lower positive affect [ 12 , 13 ], depression [ 7 , 14 – 17 ] burnout [ 18 ], and decreased mental and physical health (e.g., [ 19 , 20 ]), to the point that can induce malfunctioning social behavior which often requires clinical treatments (e.g., [ 14 , 21 ]). Given the negative impacts on general health in the society, investigating social and individual indicators that contribute to developing problematic SNS use is highly warranted.…”

Section: Introductionmentioning

confidence: 99%

The contributions of social comparison to social network site addiction

et al. 2021

Self Cite

View full text Add to dashboard Cite

Excessive use of social network sites (SNSs) can often lead to negative consequences of frequent upward social comparisons despite having the social network platform to present users in a favorable light. However, the existing literature gives little evidence to social comparison related antecedents and consequents of uncontrollable use of SNSs. The present study aimed to investigate the contributions of social comparison to SNS addiction. In Study 1, using a convenient sample in Austria (n = 103), we showed that the tendency to engage in social comparisons of ability (but not of opinion) predicted self-reported SNS addiction over and above the feelings of relative deprivation on social support and status. SNS addiction mediated the relations between social comparison of ability and stress, but not self-esteem. In Study 2, using a broad sample of participants in Austria (n = 500), we replicated the findings observed in Study 1 and showed that contrastive upward social comparison emotions (i.e., envy, depression) mediated the relation between SNS addiction and lower self-esteem whereas the contrastive downward social comparison emotion (i.e., contentment) mediated the relation between SNS addiction and higher self-esteem. Our findings suggest that SNS addiction closely relates to psychological constructs relevant to social comparison, mediates the link between social comparison of ability and detrimental consequences (i.e., stress, well-being) and demonstrate how social comparison emotions relate to both positive and negative associations between SNS addiction and self-esteem.

show abstract

“…For political communication on Twitter, the COVID-19 pandemic provides an intriguing scenario to examine the generalizability of our findings in different contexts. Research on sharing behavior of COVID-19 news mostly focuses on the transmission of negative emotions and misinformation (e.g., Lăzăroiu and Adams, 2020;Kim and Florack, 2021;Vargas et al, 2021;Kim et al, 2022). Only a few studies have investigated how positive emotions like hope or optimism are shared during the COVID-19 pandemic (Nanath and Joy, 2021).…”

Section: Discussionmentioning

confidence: 99%

Emotions and virality: Social transmission of political messages on Twitter

2022

Self Cite

View full text Add to dashboard Cite

Drawing on previous literature that valence and arousal constitute the fundamental properties of emotions and that emotional content is a determinant of social transmission, this study examines the role of valence and arousal in the social transmission of politicians’ messages on Twitter. For over 3,000 tweets from five Austrian party leaders, the discrete emotion that the message intended to elicit in its recipients was captured by human coders and then classified on its valence (positive or negative) and arousal (low or high). We examined the effects of valence and arousal on the retweet probability of messages. Results indicate that tweets eliciting a negative (vs. positive) valence decreased retweet probability, whereas tweets eliciting a high (vs. low) arousal increased retweet probability. The present research replicates previous findings that arousal constitutes a determinant of social transmission but extends this mechanism to the realm of political communication on Twitter. Moreover, in contrast to the frequently mentioned negativity bias, positive emotions increased the likelihood of a message being shared in this study.

show abstract

When Social Interaction Backfires: Frequent Social Interaction During the COVID-19 Pandemic Is Associated With Decreased Well-Being and Higher Panic Buying

Cited by 23 publications

References 55 publications

The Roles of Legacy Versus Social Media Information Seeking in American and Chinese Consumers’ Hoarding During COVID-19

The Roles of Legacy Versus Social Media Information Seeking in American and Chinese Consumers’ Hoarding During COVID-19

The contributions of social comparison to social network site addiction

Emotions and virality: Social transmission of political messages on Twitter

Contact Info

Product

Resources

About