When, where, and with whom during crisis: The effect of risk perceptions and psychological distance on travel intentions

Fuchs, Galia; Efrat‐Treister, Dorit; Westphal, Monika

doi:10.1016/j.tourman.2023.104809

Cited by 15 publications

(5 citation statements)

References 30 publications

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“…Our study confirmed that risk perceptions during a pandemic differ among market segments, resulting in different travel behaviors (Fuchs et al, 2024). Past studies also confirmed that people who perceived COVID-19 to be riskier by a perceived higher probability of being infected adopted more preventative practices to reduce the risks (Adunlin et al, 2021).…”

Section: Discussionsupporting

confidence: 81%

“…The COVID-19 pandemic caused a shift in consumers' travel behavior and experience patterns (Aldao et al, 2022). Past studies confirmed that risk perceptions and psychological distance impacted people's travel intentions during crises, including the COVID-19 Pandemic (Fuchs et al, 2024). Travel risks such as natural disasters, health issues, terrorism, criminal activity, political instability, psychological risks or financial risks, strongly impacted travel behavior and destination choice (Karl et al, 2020;Nazneen et al, 2021).…”

Section: Discussionmentioning

confidence: 98%

“…For example, VFR travelers may have adopted higher social distancing by maintaining distance not only with locals, other tourists or service providers but also with friends and relatives (Fuchs et al, 2024;Gyimothy et al, 2022).…”

Section: Discussionmentioning

confidence: 99%

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Characteristics of business, pleasure, and VFR segments who travel during risky times

Tasci,

Milman

2023

CBTH

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Purpose This study aims to explore what may have contributed to risk-taking travel behavior during the COVID-19 pandemic and what may be the drivers of satisfaction and intention to travel again. The study compares travelers based on their travel purposes (business, pleasure and visiting friends and relatives [VFR]) and explore the influence of subjective well-being received from their travel activities. Design/methodology/approach Data from a structured survey of 323 US residents who traveled during the COVID-19 pandemic were collected on MTurk. Respondents were asked travel behavior questions related to their favorite trips and to rate several multi-item scales measuring the benefits expected and received from their trip, the trip’s contribution to their positive mental and subjective psychological well-being, as well as their satisfaction with the trip and intention to travel in the future. In addition, personality measures focused on risk-taking, thrill-seeking and self-confidence, as well as additional risk-related concepts of optimism bias, probability neglect and proximity to self. Findings Data analysis revealed some differences among respondents who traveled for business, pleasure and VFR purposes. Business travelers were more risk takers and thrill seekers; pleasure travelers achieved more well-being benefits from their favorite trips during the pandemic; however, VFR travelers’ satisfaction and intention to go on similar trips were explained more by the benefits they received from their favorite trips. Originality/value Although several studies addressed consumers’ travel motivation during the COVID-19 pandemic, there is a lack of empirical research comparing the characteristics of travelers based on their travel purposes, as well as their sociodemographics, personality traits and the expected and perceived well-being benefits from traveling.

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Section: Discussionsupporting

confidence: 81%

Section: Discussionmentioning

confidence: 98%

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Characteristics of business, pleasure, and VFR segments who travel during risky times

Tasci,

Milman

2023

CBTH

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“…Previous studies have indicated that different dimensions of psychological distance have different effects on behavior. 62 For example, closer temporal distance affect policy support and behavioral intentions for climate change mitigation, while spatial distance has no effect on either policy support or intention. 63 Therefore, we also call for future research to further explore the effect of different dimensions of psychological distance on public risky behavior, and verify the theoretical model of this study again, so as to obtain an abundant research conclusion.…”

Section: Discussionmentioning

confidence: 99%

How Does Psychological Distance Influence Public Risky Behavior During Public Health Emergencies

Gao,

Sun

2024

RMHP

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Background Public health emergencies not only threaten the physical and mental health of the public but also trigger a series of risky behaviors of the public, which in turn lead to the emergence or intensification of risk events, disrupting existing economic and social order. Purpose Based on construal level theory, cognitive appraisal theory of emotions and mood maintenance hypothesis, the study aims to investigate the collectively effect of risk perception and psychological insecurity in the connection between psychological distance and public risky behavior. Participants and Methods Cross-sectional data was derived from 257 China urban residents. All participants finished the psychological distance scale, risk perception scale, psychological insecurity scale, and risky behavior scale. The research hypothesis was tested using the PROCESS macro. Results The direct impact of psychological distance on risky behavior was not significant (β=−0.018, p>0.05). The indirect impact of psychological distance on risky behavior was significant. In other words, the impact of psychological distance on risky behavior was serially mediated via risk perception and psychological insecurity (β=0.011, 95% CI= [0.0013, 0.025]). Conclusion Risk perception and psychological insecurity play serial mediating roles in the relationship between psychological distance and public risky behavior. We conclude that during public health emergencies, public health managers should pay extra attention to the risk perception and psychological insecurity level of the public with closer psychological distance, take measures to reduce their risk perception, enhance their psychological security, and reduce their risky behavior, thereby ensuring the physical and mental health of the public and maintaining the stability of economic and social order.

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“…El estudio sugiere que esta diferencia puede deberse a que los turistas internacionales tienden a más de los servicios de información turística, mientras que los turistas nacionales pueden tener un conocimiento previo o conexiones en la zona que les hacen depender menos de dichos servicios. Esta conclusión pone de relieve la importancia de adaptar los servicios turísticos y las estrategias de marketing a las necesidades y expectativas específicas de los distintos segmentos de turistas (Fuchs et al, 2023).…”

Section: Comparación De La Percepción Entre Turistas Nacionales E Int...unclassified

Percepción de la administración de servicios turísticos en la ciudad de Cuenca, Ecuador

Mayorga Ases,

Velastegui Hernández,

Mayorga Ases

et al. 2023

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Introducción. La industria turística es crucial para el desarrollo económico de Cuenca, por ellos la administración de los servicios turísticos en la ciudad ha realizado importantes inversiones en la promoción, incluyendo la creación de la página de Facebook Visit Cuenca y la puesta en marcha de un centro de información turística. El propósito de esta investigación es explorar la percepción de los turistas sobre la administración de los servicios turísticos en Cuenca, mediante el análisis de los comentarios proporcionados por los turistas. Objetivo. Identificar áreas de mejora en la administración de los servicios turísticos y desarrollar estrategias para mejorar la experiencia turística en general. Metodología. El diseño de la investigación para este estudio sobre la percepción de la administración de los servicios turísticos en la ciudad de Cuenca, Ecuador, es mixto ya que fue una combinación de métodos cualitativos y cuantitativos. Los métodos de recogida de datos para este estudio incluyeron el análisis de los comentarios extraídos de la página de Facebook "Visit Cuenca" y del foro turístico de la ciudad de Cuenca en Trip Advisor. El tamaño final de la muestra fue de 100 participantes, entre turistas ecuatorianos e internacionales. Resultados. Se obtienen los siguientes resultados en diferentes componentes de la percepción de Cuenca, Ecuador: 1. Percepción de los Turistas hacia los Servicios de la Administración Turística. 2. Percepción de los Turistas hacia los Servicios de Información Turística. 3. Percepción de los turistas sobre los servicios de comida y bebida. 4. Percepción de los turistas sobre la seguridad. 5. Percepción de los turistas hacia la cultura y las tradiciones locales. 6. Percepción de los turistas sobre la sostenibilidad ambiental. 7. Comparación de la percepción entre turistas nacionales e internacionales. 8. Agradecimientos y 9. Conclusiones: La investigación muestra la percepción de la administración de los servicios turísticos en la ciudad de Cuenca, Ecuador, muestra los niveles de satisfacción de los turistas hacia diversos aspectos de los servicios turísticos. Los resultados muestran que los turistas están satisfechos con los servicios de alojamiento, los servicios de transporte, las atracciones turísticas y los servicios de comidas y bebidas. El estudio también pone de relieve las diferencias de percepción entre turistas nacionales e internacionales. Sin embargo, hay margen de mejora en la disponibilidad, calidad y accesibilidad de los servicios de información turística, así como en la aplicación de medidas de seguridad y prácticas de sostenibilidad medioambiental. Área de estudio general: Administración de servicios. Área de estudio específica: Administración y calidad de servicios turísticos.

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When, where, and with whom during crisis: The effect of risk perceptions and psychological distance on travel intentions

Cited by 15 publications

References 30 publications

Characteristics of business, pleasure, and VFR segments who travel during risky times

Characteristics of business, pleasure, and VFR segments who travel during risky times

How Does Psychological Distance Influence Public Risky Behavior During Public Health Emergencies

Percepción de la administración de servicios turísticos en la ciudad de Cuenca, Ecuador

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