We examine consumer bargaining behaviour in three different countries, Austria, Brazil, and Italy, to provide cross-cultural insights with respect to bargaining intentions, processes, and outcomes. In contrast to previous research, we find that customers bargain for hedonic fulfilment rather than the achievement of a discount. Satisfaction with bargaining outcomes also mediates the relationship between hedonic motivation and intention to bargain. Our results suggest that retailers should enrich customer-shopping experiences by activating their hedonic motives to bargain beyond merely signalling a willingness to negotiate discounts, warranties, and additional services. We identify bargaining intention as a new tool for retailers to increase customer satisfaction in the purchase process.