Telephone Surveys in Europe 2011
DOI: 10.1007/978-3-642-25411-6_8
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Who Can Be Contacted by Phone? Lessons from Switzerland

Abstract: When culture is invoked to understand the consequences of growing up in disadvantaged neighborhoods, the isolation of ghetto residents from mainstream institutions and mainstream culture is often emphasized. This paper attempts to reorient current theorizing about the cultural context of disadvantaged neighborhoods, particularly when it comes to adolescent decision-making and behavior. It argues that rather than being characterized by the dominance of "oppositional" or "ghetto-specific" cultures, disadvantaged… Show more

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Cited by 7 publications
(7 citation statements)
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“…In Switzerland, for a population of eight million inhabitants, some four million phone solicitations are made each year for surveys, very often for marketing purposes. Combined with aggressive selling and the increased use of mobile phones, this creates an increasingly difficult environment for scientific surveys (Joye et al 2012). In this respect, the initial letter was crucial in allaying certain fears.…”
Section: Procedures and Contact Strategymentioning
confidence: 99%
“…In Switzerland, for a population of eight million inhabitants, some four million phone solicitations are made each year for surveys, very often for marketing purposes. Combined with aggressive selling and the increased use of mobile phones, this creates an increasingly difficult environment for scientific surveys (Joye et al 2012). In this respect, the initial letter was crucial in allaying certain fears.…”
Section: Procedures and Contact Strategymentioning
confidence: 99%
“…For telephone recruitment this sampling frame was augmented with telephone numbers. The panels chose this recruitment strategy because samples for face-to-face surveys typically show fewer coverage problems (Lynn, 2003;Busse & Fuchs, 2012;Joye, Pollien, Sapin, & Ernst Stähli, 2012) and allow for higher response rates (Peytchev, Carley-Baxter, & Black, 2011;Lipps & Kissau, 2012). Furthermore, all four panels made substantial efforts to recruit a sample with high response rates and low nonresponse bias, adopting key response-enhancing measures such as advance letters and information material, well-trained interviewers, several re-approaches for non-contacted sample units, and refusal conversion measures, as well as monetary incentives at various stages of the recruitment process (see Groves et al, 2009 for an overview).…”
Section: Offline Recruitmentmentioning
confidence: 99%
“…Furthermore, the abovementioned inclusion criteria for the target population were observable in the register. However, only 29% of the addresses in the gross sample were associated with a phone number, compared to 76% for the total population (Joye et al 2012). Therefore, two modalities of participation were proposed: self-administered online questionnaire (CAWI) and computer-assisted telephone interviewing (CATI).…”
Section: Setmobil Surveymentioning
confidence: 94%