2018
DOI: 10.3390/su10061998
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Who Uses Smart City Services and What to Make of It: Toward Interdisciplinary Smart Cities Research

Abstract: As research on smart cities garners increased attention and its status consolidates as one of the fanciest areas of research today, this paper makes a case for a cautious rethink of the very rationale and relevance of the debate. To this end, this paper looks at the smart cities debate from the perspectives of, on the one hand, citizens' awareness of applications and solutions that are considered 'smart' and, on the other hand, their ability to use these applications and solutions. Drawing from a detailed anal… Show more

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Cited by 301 publications
(192 citation statements)
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“…According to exchange theory, this phenomenon can be understood as a kind of exchange of realism, that is, the exchange of individual privacy information for high-quality services [38]. Safety experience refers to the security residents feel when using SISS, especially the perception of personal information and that their behaviors are not disclosed and utilized [39]. In the process of information transmission and processing, whether information will be leaked will affect the user's psychological cognition and behavioral judgment [40,41].…”
Section: Residents' Safety Experience and Their Swb In The Smart Citymentioning
confidence: 99%
“…According to exchange theory, this phenomenon can be understood as a kind of exchange of realism, that is, the exchange of individual privacy information for high-quality services [38]. Safety experience refers to the security residents feel when using SISS, especially the perception of personal information and that their behaviors are not disclosed and utilized [39]. In the process of information transmission and processing, whether information will be leaked will affect the user's psychological cognition and behavioral judgment [40,41].…”
Section: Residents' Safety Experience and Their Swb In The Smart Citymentioning
confidence: 99%
“…The authors look at the smart cities debate from the complex perspective of, on the one hand, citizens' awareness of applications and solutions considered 'smart' and, on the other hand, their ability to use these applications and solutions. Drawing from the outcomes of their empirical research, the authors argue that more pragmatism needs to be induced in smart cities research if its findings are to remain useful and relevant for all stakeholders involved [2].…”
Section: Smart Villages Research: Defining the Research Agendamentioning
confidence: 99%
“…In this way, research on smart villages stands to avoid the loop of 'normative bias' [1] characteristic to considerable body of smart cities research. Indeed, all too frequently, research on smart cities builds upon the assumption that smart city services will contribute to wellbeing and quality of life of cities' inhabitants, thus disregarding the basic fact that the assumed users of services that advances in ICT make feasible are unwilling or unable to use them [2]. If the sustainability of research on smart cities is a function of its relevance and usability, then more pragmatism needs to be induced into this research [2].…”
Section: The Conceptual Boundaries Of the Smart Villagementioning
confidence: 99%
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“…In particular, the Smart Cities paradigm today aims to quantify and measure urban patterns and processes in a positivist approach to understanding, controlling, and improving cities through information technology (Angelo and Vormann, 2018;Kitchin, 2016;Krivý, 2018;Townsend, 2015;Watson, 2015). As an epistemological project, Smart Cities research and practice take many diverse forms (Albino et al, 2015;Ismagilova et al, 2019;Lytras and Visvizi, 2018;Stone et al, 2018;Visvizi et al, 2018).…”
Section: Spatial Information and Urban Formmentioning
confidence: 99%