Whose participation? whose knowledge?

Elovaara, Pirjo; Igira, Faraja Teddy; Mörtberg, Christina

doi:10.1145/1147261.1147277

Cited by 34 publications

(5 citation statements)

References 13 publications

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“…It is possible to discern how many contemporary PD applications reflects current societal challenges, e.g., in public sector health care organizations and social welfare, in non-profit organizations, in projects involving underdeveloped countries and/or marginalized societal groups, in projects aimed at decreasing education gaps between different groups of students, and in projects directed towards civic engagement and communities of interests involving civil citizens [7], [23] [55], [56], [57], [58]. Researchers have also explored how technology can mediate citizens acting as first responders in emergency response, advocating user participation to bring together emergency management professionals and decision-makers to understand the constraints of technological solutions, citizen competencies, and operation protocols [18].…”

Section: Ideological Standpoints and Practical Challengesmentioning

confidence: 99%

Participatory Design in Emerging Civic Engagement Initiatives in the New Public Sector

Pilemalm

2018

ACM Trans. Comput.-Hum. Interact.

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In this study, we address the role of Participatory Design (PD) in emerging public sector governance forms and, more specifically, civic engagement and we-government initiatives. We achieve this by first providing a research overview of the development of PD approaches since they originated in the 1970s, identifying different PD generations and associated concepts, contexts, and challenges, and then relating them to current public sector trends. Next, we link the overview to a practical example by presenting a case of applying PD to a civic engagement project that takes place in the Swedish emergency response system. Our example findings sustain previously identified needs to return to broad change processes and balance this with ICT re-configuration and structuration of the collaborative processes, the related stakeholders, and their needs, this time in a context where work tasks and responsibilties are not yet defined, known or experienced among stakeholders. We then suggest methodological ways to handle this by 1) applying an interdisciplinary PD approach, 2) replacing the traditional design group with a combination of various qualitative methods and PD techniques, e.g. focus groups, modified scenario-based Future workshops, exercises and after-action-reviews, and 3) support PD activities with context-specific frameworks. We argue that applying PD concepts to the governance forms that are emerging in resourceconstrained public sector organizations poses a number of challenges, many of them relating direcly to the unknown character of the work setting and the practical difficulties of involving civil citizens as end-users. However, if they are addressed and handled adequately, making civic engagement initiatives work processes and ICT support to work smoothly, this can contribute to a re-politicisation of PD in terms of space, action and the empowerment of citizens both by enhancing their skills and by having them represented in design activities.

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Section: Ideological Standpoints and Practical Challengesmentioning

confidence: 99%

Participatory Design in Emerging Civic Engagement Initiatives in the New Public Sector

Pilemalm

2018

ACM Trans. Comput.-Hum. Interact.

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“…The discussion above has highlighted several important factors to understand the influence of different contexts on co-design practices. Participation and how to participate must negotiate and adapt to the local settings (Elovaara et al, 2006). What then needs to be understood is how the process of participation could adapt to the context.…”

Section: Resultsmentioning

confidence: 99%

“…As a method that involves users in the design process, co-design is influenced by the context in which it is carried out (Puri, Byrne, Nhampossa & Quraishi, 2004;Elovaara, Igira & Mörtberg, 2006). However, the degree to which contextual factors influence the process is not understood.…”

Section: Introductionmentioning

confidence: 99%

Geographical Context Influence on Co-design Practice Between Indonesia and the UK Context

2019

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This paper describes and evaluates experiences of co-design practice from two different contexts, Indonesia and the UK. It draws on multiple case studies consisting of three co-design projects in each context. The focus of discussion is to better understand the influence of the geographical context on the application of codesign and how it informs the characteristics of the co-design practice. This comparison of practices in both contexts has been conducted through examination of their respective processes in relation established criteria. The study in the Indonesian context finds notable effectiveness in its support for collaboration and flexibility, while the decision-making process appear less democratic. By contrast, in the UK context effectiveness is identifiable in almost all aspects of the process. The paper concludes with a discussion of the similarities and differences in the characteristics of co-design in both contexts.

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“…Already at the 2002 PDC conference, the need to understand participation outside typical (Western) PD research settings was noted [2]. It has since been established that PD approaches do not necessarily travel well, but need to be appropriated to new settings [4]. This full-day workshop applies a local perspective on how social innovations can travel, by bringing a prototype digital platform from an ongoing PD research project in Copenhagen and Vienna, to a 'designathon' (inspired by the term 'hackathon') where local stakeholders and workshop participants collaboratively can explore how the current design can 'travel' to a new (municipal) setting within Denmark.…”

Section: Introductionmentioning

confidence: 99%

Migration of a sharing platform from Copenhagen to Aarhus

Messeter

Grönvall

Malmborg

et al. 2016

Proceedings of the 14th Participatory Design Conference: Short Papers, Interactive Exhibitions, Workshops - Volume 2

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Later developments in community-based PD have put a focus on how societal challenges and technological possibilities call for new forms of participation and civic engagement. In particular, lack of resources promotes public engagement in social innovation, and highlights questions of how innovations developed in a local community can successfully 'travel' to other settings. In this fullday workshop, we take a hands-on approach in exploring how social innovations can 'travel' between different settings through a concrete design case. A digital platform co-designed with stakeholders in a municipality in Copenhagen and in two neighbourhood groups in Vienna is brought to the workshop. Representatives from the city of Aarhus will participate as local stakeholders to engage with workshop participants in a one-day 'designathon' to explore the challenges of appropriating this social innovation to the local setting of Aarhus. Participants will leave with concrete experiences from an exploration of how a particular social innovation can 'travel'; involving real stakeholders in codesign of solutions to the challenges at hand.

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Whose participation? whose knowledge?

Cited by 34 publications

References 13 publications

Participatory Design in Emerging Civic Engagement Initiatives in the New Public Sector

Participatory Design in Emerging Civic Engagement Initiatives in the New Public Sector

Geographical Context Influence on Co-design Practice Between Indonesia and the UK Context

Migration of a sharing platform from Copenhagen to Aarhus

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