Why do consumers choose online food delivery services? A meta-analytic review

Shankar, Amit; Jebarajakirthy, Charles; Maseeh, Haroon Iqbal; Nayal, Preeti; Kumar, Aman; Krishnan, Chitra

doi:10.1016/j.ijhm.2024.103921

International Journal of Hospitality Management

2024

DOI: 10.1016/j.ijhm.2024.103921

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Why do consumers choose online food delivery services? A meta-analytic review

Amit Shankar,

Charles Jebarajakirthy,

Haroon Iqbal Maseeh

et al.

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Cited by 2 publications

References 152 publications

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Do you believe in the metaverse NFTs? Understanding the value proposition of NFTs in the metaverse

Kumar,

Shankar,

Behl

et al. 2025

Technological Forecasting and Social Change

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Do you believe in the metaverse NFTs? Understanding the value proposition of NFTs in the metaverse

Kumar,

Shankar,

Behl

et al. 2025

Technological Forecasting and Social Change

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Metaverse meetings: fantasy or sustainable future of work?

Kumar,

Shankar,

Kumar

et al. 2024

IJM

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PurposeThis study examines the effect of crucial factors (benefits and sacrifices) influencing employees' perceived values (hedonic and utilitarian) towards metaverse meeting platforms. Further, the study investigates the impact of employees' perceived values (hedonic and utilitarian values) on behavioral intention to use metaverse meeting platforms. The study also examines how behavioral intention to use metaverse meeting platforms influences organizational SDG achievement. Finally, the authors analyzed the moderating impact of employee creativity.Design/methodology/approachData were collected from 228 participants through structured questionnaires, and the hypotheses were examined using the structural equation modeling approach.FindingsSocial presence and technostress are significantly associated with perceived hedonic value. Further, social presence, exhaustion and technostress are significantly associated with perceived utilitarian value. Similarly, perceived hedonic and utilitarian value is significantly associated with behavioral intention to use metaverse meeting platforms. Further, behavioral intention to use metaverse meeting platforms is also significantly associated with SDG achievement.Originality/valueThe study enriches the existing literature pertaining to the metaverse, strategic human resources, sustainability, employee creativity and technology adoption. The research also enriches the value-based adoption (VAM) and stimulus-organism-response (SOR) theories.

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Why do consumers choose online food delivery services? A meta-analytic review

Cited by 2 publications

References 152 publications

Do you believe in the metaverse NFTs? Understanding the value proposition of NFTs in the metaverse

Do you believe in the metaverse NFTs? Understanding the value proposition of NFTs in the metaverse

Metaverse meetings: fantasy or sustainable future of work?

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