2019
DOI: 10.1080/13546783.2019.1685001
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Why do people fail to see simple solutions? Using think-aloud protocols to uncover the mechanism behind the Einstellung (mental set) effect

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Cited by 18 publications
(16 citation statements)
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“…However, detailed critical comparisons are difficult because of substantial variation in how individual methods are applied and how they are tailored to specific research questions. For illustrations of this, see discussions about the validity of protocol studies in design and problem solving (e.g., Blech et al, 2019;Chiu & Shu, 2010); experiments in design and engineering (e.g., Cash et al, 2016;Panchal & Szajnfarber, 2017) and case studies in design and cognition (e.g., Crilly, 2019a;Wallace & Gruber, 1989). However, whatever strengths and weaknesses are identified with existing methods, the development of alternative approaches should not be seen as an attack: methodological diversity is beneficial for exploring different aspects of the phenomena of interest and providing crossmethod checks (for such arguments applied to design research see Crilly, 2019b; for wider arguments see Greene et al, 1989;Mingers, 1997;van Peer et al, 2012).…”
Section: Researching Design Cognitionmentioning
confidence: 99%
“…However, detailed critical comparisons are difficult because of substantial variation in how individual methods are applied and how they are tailored to specific research questions. For illustrations of this, see discussions about the validity of protocol studies in design and problem solving (e.g., Blech et al, 2019;Chiu & Shu, 2010); experiments in design and engineering (e.g., Cash et al, 2016;Panchal & Szajnfarber, 2017) and case studies in design and cognition (e.g., Crilly, 2019a;Wallace & Gruber, 1989). However, whatever strengths and weaknesses are identified with existing methods, the development of alternative approaches should not be seen as an attack: methodological diversity is beneficial for exploring different aspects of the phenomena of interest and providing crossmethod checks (for such arguments applied to design research see Crilly, 2019b; for wider arguments see Greene et al, 1989;Mingers, 1997;van Peer et al, 2012).…”
Section: Researching Design Cognitionmentioning
confidence: 99%
“…However, to ask subjects to think aloud is a second-best approach, warranted only because it is not possible to directly access and capture cognitive processes and, thus, modeler reasoning while modeling. Modelers may have difficulties verbalizing their reasoning while modeling (Blech et al 2019) on principle accounts (because verbalizing one's own thoughts can be difficult) or on modeling-related accounts (e.g., because of the difficulty of finding the right words to express oneself). Nonetheless, among all possible alternative modes of observation, think-aloud verbalization promises the richest insight into quintessential non-directly observable cognitive processes of an individual modeling process.…”
Section: Multimodal Observation Setupmentioning
confidence: 99%
“…2): (1) an editor for a didactically adapted, simplified variant of the Entity-Relationship model (ERM) for data modeling and (2) an editor for a subset of the Business Process Model and Notation (BPMN 2) for business process modeling (Frank and Strecker 2021). For studying individual modeling processes under laboratory conditions, in the field, and in online settings, TOOL integrates a research observatory adapted to the multimodal observation setup (Ternes et al 2020a;c). The modeling observatory presently features five modes of observation (as in-browser features):…”
Section: Modeling Tool and Research Observatorymentioning
confidence: 99%
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