Why do people use food delivery apps (FDA)? A uses and gratification theory perspective

Ray, Arghya; Dhir, Amandeep; Bala, Pradip Kumar; Kaur, Puneet

doi:10.1016/j.jretconser.2019.05.025

Cited by 415 publications

(474 citation statements)

References 51 publications

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“…UGT helps to explain why, in light of pandemic fear, consumers increasingly engaged in online platforms to make relevant purchase considerations. In addition, UGT enables managers to identify the reasons behind consumer choice and product and service ratings ( Ray et al, 2019 ). UGT also provides managers with importance of differentiated content strategy based on transactional data and information exchange to develop content strategy more effectively ( Lim and Kumar, 2019 ).…”

Section: Conceptual Background and Hypothesis Developmentmentioning

confidence: 99%

“…Based on UGT, economic benefits also trigger consumer intention to engage in sustainable consumption during uncertain situations. Benefits, for instance, may include coupons, cash-backs, and discounts ( Ray et al, 2019 ). UGT also suggests that if commercial offerings do not match consumers' expectations, the commercial quid pro quo relationship may be triggered by consumers ( Simon, 2017 ).…”

Section: Conceptual Background and Hypothesis Developmentmentioning

confidence: 99%

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Managing the effectiveness of e-commerce platforms in a pandemic

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2021

Journal of Retailing and Consumer Services

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168

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Section: Conceptual Background and Hypothesis Developmentmentioning

confidence: 99%

Section: Conceptual Background and Hypothesis Developmentmentioning

confidence: 99%

Managing the effectiveness of e-commerce platforms in a pandemic

Tran

2021

Journal of Retailing and Consumer Services

256

168

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“…Thereafter, it has been widely used in research. Recent studies [31][32][33][34] legitimate the U&G approach as one of the most relevant communication theories for explaining the use of media based on the virtual environment.…”

Section: Uses and Gratifications Theorymentioning

confidence: 99%

Uses and Gratifications on Augmented Reality Games: An Examination of Pokémon Go

2020

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Users are attracted by augmented reality games to fulfil their needs. Two objectives are proposed: (1) to research the motivations of those using augmented reality mobile games; (2) to define a structural model based on Uses and Gratifications Theory for the adoption of augmented reality mobile games. The present study examines the case of Pokémon Go. The model is composed of eight constructs: enjoyment, fantasy, escapism, social interaction, social presence, achievement, self-presentation and continuance intention. The SEM model was empirically assessed based on 1183 responses from Pokémon Go users around the world. Results clearly confirmed the positive influence of almost all the proposed constructs on continuance intention for Pokémon Go. First, these findings may be helpful for the online gaming industry in identifying the game functions that retain more gamers and improve the user experience. Second, the online gaming industry might use these results in order to classify those players with behaviours that favour the use of online games.

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“…Peneliti menambahkan pertanyaan terkait penggunaan layanan pesan antar makanan dikarenakan adanya tren terkini penggunaan layanan pesan antar via aplikasi telepon seluler atau situs web. 14,28 Pertanyaan tempat dan menu makan yang sering dikonsumsi adalah pertanyaan subjektif untuk melihat tipe tempat makan dan jenis makanan yang dikonsumsi subjek. 29 Pertanyaan terkait dari mana makan siang subjek ketika hari sekolah diperoleh juga diajukan.…”

Section: Metodeunclassified

Hubungan Pengetahuan Dan Sikap Gizi Dengan Perilaku Makan Dari Luar Rumah Pada Remaja Di Kota Surakarta

et al. 2019

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Latar Belakang: Perilaku makan dari luar rumah meningkat pada periode remaja dan perilaku ini sering dikaitkan dengan obesitas. Pada derajat tertentu pengetahuan dan sikap merupakan faktor yang berpengaruh terhadap perilaku makan remaja. Penelitian ini bertujuan untuk melihat hubungan antara pengetahuan, sikap, dengan perilaku makan dari luar rumah pada remaja.Metode: Penelitian cross-sectional dilakukan pada 262 subjek remaja berusia 15-17 tahun di SMAN 3 Surakarta yang dipilih secara acak. Data pengetahuan, sikap, dan perilaku makan remaja diperoleh dengan menggunakan kuesioner. Uji statistik yang digunakan adalah uji Rank Spearman dan Uji U Mann-Whitney.Hasil: Sebanyak 61% subjek memiliki tingkat pengetahuan gizi sedang dan 13% subjek tergolong memiliki tingkat pengetahuan gizi tinggi. Subjek memiliki nilai median 5,3 dari 7 skala likert untuk motivasi makan sehat. Median frekuensi makan dari luar rumah subjek sebanyak 8 kali dalam seminggu terakhir. Ada hubungan antara sikap motivasi makan sehat (= -0,131, p=0,034), uang jajan (=0,166, p=0,007), dan lama di luar rumah ketika hari libur (=-0,215, p=0,000) dengan frekuensi makan dari luar rumah. Ada beda signifikan (p=0,016) frekuensi makan dari luar rumah antara laki-laki dan perempuan.Simpulan: Terdapat korelasi negatif antara sikap motivasi makan sehat dengan frekuensi makan dari luar rumah. Ada korelasi positif lama di luar rumah ketika hari libur dan uang jajan dengan frekuensi makan dari luar rumah. Ada beda frekuensi makan dari luar rumah antara laki-laki dan perempuan.

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Why do people use food delivery apps (FDA)? A uses and gratification theory perspective

Cited by 415 publications

References 51 publications

Managing the effectiveness of e-commerce platforms in a pandemic

Managing the effectiveness of e-commerce platforms in a pandemic

Uses and Gratifications on Augmented Reality Games: An Examination of Pokémon Go

Hubungan Pengetahuan Dan Sikap Gizi Dengan Perilaku Makan Dari Luar Rumah Pada Remaja Di Kota Surakarta

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