“Why Tell Me Now?” The Public and Healthcare Providers Weigh in on Pandemic Influenza Messages

Janssen, Alan; Tardif, Richard; Landry, Sarah; Warner, Jo Ellen

doi:10.1097/00124784-200607000-00013

Cited by 41 publications

(34 citation statements)

References 1 publication

Supporting

Mentioning

Contrasting

Order By: Relevance

“…This occurred despite years of focused preparation and the issuance of guidance following previous outbreaks, because governments' health experts had planned for a highly virulent avian influenza virus, but a less virulent influenza surfaced (Fisher et al, 2011). Planning teams were subsequently advised to experiment with communication principles under stimulated situations of time constraints and anxiety (Freimuth, Hilyard, Barge, & Sokler, 2008;Holmes, 2008;Janssen, Landry, & Warner, 2006). The literature suggests that using social marketing as a planning tool in situations may overcome some of the difficulties of managing the evolution from risk to crisis communication needs.…”

Section: Advance Planningmentioning

confidence: 99%

Reputation, Relationships, Risk Communication, and the Role of Trust in the Prevention and Control of Communicable Disease: A Review

Cairns

Andrade

MacDonald

2013

Journal of Health Communication

100

105

View full text Add to dashboard Cite

Population-level compliance with health protective behavioral advice to prevent and control communicable disease is essential to optimal effectiveness. Multiple factors affect perceptions of trustworthiness, and trust in advice providers is a significant predeterminant of compliance. While competency in assessment and management of communicable disease risks is critical, communications competency may be equally important. Organizational reputation, quality of stakeholder relationships and risk information provision strategies are trust moderating factors, whose impact is strongly influenced by the content, timing and coordination of communications. This article synthesizes the findings of 2 literature reviews on trust moderating communications and communicable disease prevention and control. We find a substantial evidence base on risk communication, but limited research on other trust building communications. We note that awareness of good practice historically has been limited although interest and the availability of supporting resources is growing. Good practice and policy elements are identified: recognition that crisis and risk communications require different strategies; preemptive dialogue and planning; evidence-based approaches to media relations and messaging; and building credibility for information sources. Priority areas for future research include process and cost-effectiveness evaluation and the development of frameworks that integrate communication and biomedical disease control and prevention functions, conceptually and at scale.

show abstract

Section: Advance Planningmentioning

confidence: 99%

Reputation, Relationships, Risk Communication, and the Role of Trust in the Prevention and Control of Communicable Disease: A Review

Cairns

Andrade

MacDonald

2013

Journal of Health Communication

100

105

View full text Add to dashboard Cite

show abstract

“…Results : Four influenza vaccine‐specific publications were identified 23, 24, 25, 26. The comparison between these publications and the EMA lessons learnt outcome showed similarity in relation to needs for: (i) message tailoring for different groups with various levels of technical terms and content; (ii) providing information about the incidence and severity of the influenza disease; and (iii) addressing specific concerns and questions from the public regarding the vaccination of pregnant women and children (for examples, see the Discussion section).…”

Section: Methods and Results: Guidance For Developing Content For Vacmentioning

confidence: 99%

“…Forty‐five articles (full text or abstracts, as indicated in the references) were considered relevant for the recommendations 23, 24, 25, 26, 27, 28, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74, 75, 76, 77, 78, 79, 80, 81, 82, 83, 84. Additionally, EU reviews of the communication about 2009/10 (H1N1) pandemic influenza vaccines 22, 85 and key publications on medicines/vaccines communication were extracted 9, 21, 86, 87, 88, 89.…”

Section: Search Strategymentioning

confidence: 99%

Listen to the public and fulfil their information interests – translating vaccine communication research findings into guidance for regulators

Bahri¹,

Melero²

2018

Brit J Clinical Pharma

View full text Add to dashboard Cite

Regulatory authorities have a crucial role in communicating about the vaccines they license. In terms of content and timing, their communication to the public is usually driven by data on quality, safety and efficacy. However, concerns over safety and vaccine hesitancy have emerged in some communities in various countries, and this demands a new approach to communication, starting with listening to the public debate. Reviewing communication research findings, coming in particular from the cognitive, decision‐making and media sciences, constitutes one mechanism of listening and has led the European Union (EU) regulatory network to developing guidance about which common concerns and information needs of the public to address through proactive and prepared communication. The guidance has been welcomed by EU and international fora. The current article summarizes the recommendations and shares the underlying research findings, as well as a proof of concept that communication research can be valuable for regulators. It is critical that regulators integrate the communication process with product risk assessment in the framework of pharmacovigilance, to ensure that public concerns are addressed in the assessments and that information about evidence and uncertainty relating to safety is provided to the public and vaccination policy makers in a specific, clear and accurate manner. Additionally, information from regulatory authorities should support healthcare professionals in their communication with patients. Meeting the information interests of the public is the principal prerequisite for informed decisions as well as safe and effective use of vaccines and medicines overall. This is also fundamental for trust in the authorities' commitment to patient and population health.

show abstract

“…There are now many mobile apps to help individuals with autism and their caregivers with various daily activities, including reference and messaging systems for social interactions [3,16]. However, few programs provide parents with a comprehensive and holistic reference and log for their child's developmental progress [17,19,20]. Currently there are no mobile apps that focus on early tracking of developmental milestones.…”

Section: Introductionmentioning

confidence: 99%

Low-Income Parents’ Values Involving the Use of Technology for Accessing Health Information

Muñoz

Arriaga

2015

Human-Computer Interaction – INTERACT 2015

View full text Add to dashboard Cite

Abstract.Technology is increasingly available to end users of low socioeconomic status (SES), yet little is known about how these users' values affect the interfaces they prefer when seeking information related to their child's health. We investigate low-SES parents' preferences when it comes to technology to track and learn about their child's developmental milestones using both qualitative and quantitative analyses. We follow the methods outlined by Value Sensitive Design (VSD) and found that the three most relevant values for information seeking are Convenience, Learning/Bonding and Trust. We also discuss how these values drive their technology preferences in tracking their child's developmental milestones. We also present a series of design principles for information communication technology for low-SES user groups that were derived directly from our qualitative research with 51 participants. We note that although working in this unique problem space necessitated following an abridged VSD paradigm our results align with the core set of values suggested by VSD.

show abstract

“Why Tell Me Now?” The Public and Healthcare Providers Weigh in on Pandemic Influenza Messages

Abstract: r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r r

Cited by 41 publications

References 1 publication

Reputation, Relationships, Risk Communication, and the Role of Trust in the Prevention and Control of Communicable Disease: A Review

Reputation, Relationships, Risk Communication, and the Role of Trust in the Prevention and Control of Communicable Disease: A Review

Listen to the public and fulfil their information interests – translating vaccine communication research findings into guidance for regulators

Low-Income Parents’ Values Involving the Use of Technology for Accessing Health Information

Contact Info

Product

Resources

About