“…These articles concentrate mainly on a broader basis such as a country, region, or industry, rather than on a specific company. Some of the different signs of quality used are set standards, by country or region (Timbers, 1992;Schindler et al, 1991), pricing policies of both companies and countries (Flavey, 1989), packaging and origin labelling (Flavey, 1989;Van To, 1990), and subjective indicators such as professional contacts and word of mouth (Min and Galle, 1991;Saghafi et al, 1991).…”