Dienstleistungsorientierte Geschäftsmodelle Im Maschinen- Und Anlagenbau 2004
DOI: 10.1007/978-3-642-18578-6_3
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Wieviel Service braucht der Kunde? Anforderungen an industrielle Dienstleistungsangebote aus Sicht der deutschen Getränkeindustrie

Jürgen Fiege1,
Marc Zinkler2,
Daniel Busse3
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