Although gas-lift is an established technology for improving the performances of oil production wells, the simplicity, robustness and accuracy of gas-lift models remain to be fully resolved. As an improvement on the traditional practice, this paper proposes a new approach for modelling the performance of gas-lifted wells at steady-state conditions. The conceptual framework splits the wellbore into two segments. The segments are of unique characteristics, yet they are hydraulically connected. While one segment is controlled primarily by the upstream reservoir-sandface conditions, the dynamics of the second segment are dominated by the lift-gas. This work results in a new four-phase model and an accompanying workflow for analysing the steady-state performance of a gas-lifted well. Using examples from fields operating under diverse conditions in the Niger Delta and North Sea, the new model is validated against a commercial wellbore performance simulator and actual field results. The new model yields average absolute deviation (AAD) of 2.7 and 5.4% against the commercial simulator and field results, respectively. Notwithstanding its relative simplicity, the range of AAD recorded for the new model and workflow attests to its robustness and applicability in practice. In addition to its simple mathematical form, a competitive feature of the proposed model relative to the commercial simulator and most other models is that it accounts for the four phases (gas, oil, water and solid particulates) typically encountered in mature oil production wells and brown fields.