Wine Tourism Around the World 2009
DOI: 10.4324/9780080521145-1
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Wine tourism: an introduction

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Cited by 121 publications
(133 citation statements)
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“…The staff-customer interface has a pivotal role in visitor satisfaction (Grönroos, 1978;Lynch, Distillery Marketing and the Visitor Experience 77 1992;Dodd, 2002;Hall et al, 2002). Holding the interest of visitors in distillery special interest attractions requires not only an ability to inform fully and accurately, but also to amuse and entertain.…”
Section: The Staff-customer Interfacementioning
confidence: 99%
“…The staff-customer interface has a pivotal role in visitor satisfaction (Grönroos, 1978;Lynch, Distillery Marketing and the Visitor Experience 77 1992;Dodd, 2002;Hall et al, 2002). Holding the interest of visitors in distillery special interest attractions requires not only an ability to inform fully and accurately, but also to amuse and entertain.…”
Section: The Staff-customer Interfacementioning
confidence: 99%
“…Wine tourism is classified as a form of 'special interest tourism' (Hall, Johnson, Cambourne, Macionis, Mitchell, & Sharples, 2000), and it comprises visits to vineyards, wineries and wine events (Hall, 1996;Hall & Macionis, 1998). Marzo-Navarro and Pedraja-Iglesias (2010) add…”
Section: Introductionmentioning
confidence: 99%
“…Key elements that motivate wine tourists include cellar door visitation, attendance at wine festivals and wine shows as well as wine tasting (Hall et al, 2000b). These authors point out, however, that definitions that limit wine tourism to visitation to wineries for the purposes of recreation do not "adequately convey the romance of the grape, winescapes and wine-producing regions that are so much a part of wine and wine tourism around the world" (Hall et al, 2000b, p. 5).…”
Section: Wine Tourismmentioning
confidence: 99%