2015
DOI: 10.1016/j.comnet.2015.07.004
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Wisdom of the Crowd within enterprises: Practices and challenges

Abstract: a b s t r a c tThe Wisdom of the Crowd advocates that decisions collectively made by a diverse crowd could be better than those made by an elite group of experts. The Wisdom of the Crowd puts preconditions on this to work correctly. This concerns the diversity of the crowd, their independence from each other, their decentralisation, and the methods of aggregating their distributed knowledge and forming collective decisions. Although the concept is inspiring, its interpretation and conduct differ significantly … Show more

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Cited by 21 publications
(14 citation statements)
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“…According to social impact theory, the larger the group the greater its impact (Latané, ), so with the crowd size becoming too large, it is easy for crowd members to conform to the majority opinion. Therefore, we hypothesize the following:
H5: Crowd size moderates the positive effect of participant independence on crowd performance; that is, participant independence exerts a more positive influence on crowd performance for a larger crowd.
Decentralization prevents crowds from being dependent on a central reference point (Hosseini et al, ) by enabling crowds to obtain benefits through utilizing lower‐level users whose capabilities are often neglected in centralized decision crowds (Ashmos et al, ). Therefore, decentralization is considered to be positively associated with crowd performance (Richardson et al, ).…”
Section: Research Frameworkmentioning
confidence: 99%
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“…According to social impact theory, the larger the group the greater its impact (Latané, ), so with the crowd size becoming too large, it is easy for crowd members to conform to the majority opinion. Therefore, we hypothesize the following:
H5: Crowd size moderates the positive effect of participant independence on crowd performance; that is, participant independence exerts a more positive influence on crowd performance for a larger crowd.
Decentralization prevents crowds from being dependent on a central reference point (Hosseini et al, ) by enabling crowds to obtain benefits through utilizing lower‐level users whose capabilities are often neglected in centralized decision crowds (Ashmos et al, ). Therefore, decentralization is considered to be positively associated with crowd performance (Richardson et al, ).…”
Section: Research Frameworkmentioning
confidence: 99%
“…Decentralization is often associated with a modular organizational structure (Helfat & Eisenhardt, 2004). A structural hierarchy is inevitable for enterprises; however, it has to be kept to a minimum for maximizing crowd wisdom (Hosseini et al, 2015). Structure decentralization has a positive influence on organizational functioning (Richardson, Vandenberg, Blum, & Roman, 2002), as it allows organizations to obtain benefits by taking advantage of lower-level employees whose capabilities are often neglected in centralized decision organizations (Ashmos, Mcdaniel, & Duchon, 1990).…”
Section: The Effect Of Network Decentralization On Crowd Performancementioning
confidence: 99%
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“…It is denoted that for the wisdom of the crowd to work, four aspects of crowd diversity, independence amongst crowd members, decentralisation, and aggregation of the crowd knowledge must be considered. However, each of these aspects introduce their own benefits and challenges [31] which must be addressed by requirements engineers in any requirements monitoring framework used in this phase.…”
Section: A Phase One: Monitoringmentioning
confidence: 99%
“…Our understanding of wisdom involves a subtle handling of context. In contrast, WOC refers to a practice of gathering the input from a large amount of users who can bring a wide range of expertise, experience and aggregation methods to a scenario [8]. Applications of the WOC include using a wide range of inputs to filter internet content and improve the results of a search engine [20].…”
Section: On What Has Come Beforementioning
confidence: 99%