“…Process research should consider aspects such as gender, race/ethnicity, social class, organisational constraints, labour market aspects, ongoing social or organisational change and the social capital and networks which can come into play for the individual client, because these are interaction variables for the process itself (Bimrose, McMahon, & Watson, 2015). More specifically, it would be valuable to investigate how such aspects manifest themselves in the process, particularly in terms of interpreting the situation of the client and the incorporation of information into the process (Enoch, 2011).…”