Words, Utterances, and Activities *

Turner, Roy M.

doi:10.4324/9781351327329-7

Cited by 14 publications

(16 citation statements)

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“…Each of his utterances is doing a 'double duty' (cf. Turner 1970). Indeed, his utterances also display to Larry (and the driver) his stance to the incident: a 'triple' duty.…”

Section: Fragment 1: Transcript 1 -Control Roommentioning

confidence: 95%

Creating Interdependencies: Managing Incidents in Large Organizational Environments

Luff

Heath

Patel

et al. 2017

Human–Computer Interaction

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In recent years, we have witnessed the emergence of large-scale centres of command and control that bring together a range of personnel from various services responsible for the management of day-to-day incidents and events. These multi-centre control rooms stand in marked contrast to what Suchman termed 'centres of coordination' (Suchman 1997), that have typically formed the focus of much research within HCI and CSCW. In this paper, we explore the practices and technical resources within one of these very large multi-centre control rooms. Staff in this control room do collaborate with colleagues who are co-present, but there is little reliance on the subtle interactional practices found in earlier studies. However, one information system is critical for collaboration and managing incidents that arise. This is the information system that is used to record incidents. Unlike in previous settings where records were made after an incident had taken place, these records are used for the concurrent management of activities. We consider the practices through which staff assemble these records to serve the demands of different individuals, with differing responsibilities in various organisations within the control room. We consider instances of co-present collaboration and suggest that these are often to ameliorate problems with the records rather than supporting real-time colocated activities. Although staff may be co-present in these multi-centre control rooms they have different kinds of technological resources available to them, and a different 'division of labour'. This can undermine the integration of these resources within forms of work. We conclude by discussing the implications for our understanding of co-present work and also for the methods and approaches we can draw upon for understanding these contemporary workplaces.

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“…Each of his utterances is doing a 'double duty' (cf. Turner 1970). Indeed, his utterances also display to Larry (and the driver) his stance to the incident: a 'triple' duty.…”

Section: Fragment 1: Transcript 1 -Control Roommentioning

confidence: 95%

Creating Interdependencies: Managing Incidents in Large Organizational Environments

Luff

Heath

Patel

et al. 2017

Human–Computer Interaction

View full text Add to dashboard Cite

show abstract

“…In Turner's emphasis on “the whole situation” there is a clear echo of the following statement by Austin (): “The total speech act in the total speech situation is the only actual phenomenon which, in the last resort, we are engaged in elucidating” (p. 147). Turner quotes this on page 174 of his seminal paper “Words, Utterances and Activities” (Turner ), and again on pages 177 and 178. These parallel invocations of the “whole situation” on the one hand and the “total speech situation” on the other form, then, the second continuity across 40 or more years of Turner's thought.…”

Section: The Total Speech Situationmentioning

confidence: 99%

“…In 1970, he writes, “‘total speech situations’ are to be elucidated as the features oriented to by members in doing and recognizing activities, and assessing their appropriateness” (Turner :187). The orientation and language of the analysis are ethnomethodological and conversation analytical.…”

Section: The Total Speech Situationmentioning

confidence: 99%

Roy Turner (1928 to 2017): A Preliminary Appreciation

Eglin

2018

Canadian Review of Sociology

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“…But it was when ethnomethodologists started investigating sociology itself, and asking questions about its form rather than its content, that we saw the emergence of both a challenge to this dominant social scientific discourse and the related realization that new practices for the sociological self (quite different than those for the traditional sociologist) needed to be formulated. Thus, ethnomethodology's initial critique pointed out that despite what sociologists said at the level of their social scientific content; in their form (their tacit methodological practices), they were also "selves" who unavoidably used the same types of common sense reasoning as lay members of society (Garfinkel 1967;McHugh 1968;Pollner 1974;Mehan and Wood 1975;Cicourel 1973;Wootton 1975;Turner 1970). And although conventional sociology reacted vehemently and confusedly to this challenge (Swanson et al 1968;McSweeney 1973;Coser 1975;Gellner 1975), ethnomethodology immediately realised that its critique necessitated that it formulate more clearly, not just an alternative understanding of sociology, but also an alternative understanding of the sociologist.…”

Section: Valuable Contributions: Foucault's Influence On Sociologistsmentioning

confidence: 99%

“…That is, sociol-26. In fact, not only did Smith's critique first appear (in abridged form , Smith 1974b) in an anthology dedicated to ethnomethodology (Turner 1974), but it also recognised the potential for ethnomethodological work to illuminate empirically the "social production of ideology" (1974c: 54).…”

Section: Valuable Contributions: Foucault's Influence On Sociologistsmentioning

confidence: 99%

Foucault's "Care of his Self" as Standpoint Sociology: Beyond Phenomenological Anti-Sociologies

Doran

2015

Can. J. Soc.

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Beyond Phenomenological antisociologies: Foucault's "care oF his selF" as standPoint sociology noB doran Abstract. A generation ago, Foucault's untimely death meant that his final genealogical investigations were never transformed into published monographs. However, with the publication of his last 3 years of lectures at the College de France, new insights have been revealed about the self in Antiquity (and the present day). Specifically, this paper will argue that Foucault's final investigations reveal (i) a theorization of the Hellenistic self which "cares for itself" so as to gain "access to the truth" from within an existing "agonistic" field; (ii) an oppositional "standpoint" self which goes beyond those found in the phenomenological, anti-sociology tradition; and (iii) Foucault's apparent acknowledgement that he had tacitly "cared for himself".

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Words, Utterances, and Activities *

Cited by 14 publications

References 0 publications

Creating Interdependencies: Managing Incidents in Large Organizational Environments

Creating Interdependencies: Managing Incidents in Large Organizational Environments

Roy Turner (1928 to 2017): A Preliminary Appreciation

Foucault's "Care of his Self" as Standpoint Sociology: Beyond Phenomenological Anti-Sociologies

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