Work Environment and Conflict Level of Dental Hygienists Affect Turnover

Jang, Ji-Eon; Jeong, Sun-Rak

doi:10.12811/kshsm.2015.9.3.107

Cited by 1 publication

(1 citation statement)

References 6 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…역할갈등은 조직 내의 역할 담당자가 각자의 역할을 수행함에 있어서 주요 역할 상대자들과 상반되거나 양립할 수 없는 역할기대를 인식하고 심적으로 겪게 되는 곤란과 그로 인한 행동 5) 을 말한다. Rogers와 Molnar 6) 는 역 할갈등을 상반된 요구에 대한 인지에 기초하여 역할전달자 12) , 이러한 문제는 치과위생사의 업무관련 스트레스 및 이직의도를 증가시키 고 13,14) 조직몰입을 감소시킨다 15) .…”

Section: 서 론unclassified

A Qualitative Research on Role Conflict Experiences of Clinical Dental Hygienists

Lee

Lim

2018

J Dent Hyg Sci

View full text Add to dashboard Cite

This study was based on the experience of dental hygienists' role conflict, and attempted to grasp the nature of the dental hygienist role conflict factor, constituent factor and coping. Giorgi's phenomenological method was used to analyze data collected through in-depth interviews with nine dental hygienists working in a dental clinic. The analysis revealed three central meanings: task scope, role conflicts, and role conflict management style and limitations. In the first category, task scope, the range of the legal scope, and the duties performed by the dental hygienist differed slightly. The second category included role conflict due to interpersonal relationship, work, work environment, competence, and identity as a professional because of role conflict. The third category included the role conflict management style and limitations. Dental hygienists tried to solve the role conflict situation through various efforts. In the face of the reality that the conflict is not solved despite such efforts, the dental hygienists felt the limitation and chose to leave. Dental hygienists are dissatisfied with their roles because of confusion regarding professional values and lack of awareness of the professional workforce due to differences between legal scope and actual practice. Based on the results of this study, it is necessary to develop a tool to quantitatively measure the level of role conflict in dental hygienists and to conduct follow-up studies on the effects of coping strategies by role conflict situations.

show abstract

Section: 서 론unclassified

A Qualitative Research on Role Conflict Experiences of Clinical Dental Hygienists

Lee

Lim

2018

J Dent Hyg Sci

View full text Add to dashboard Cite

show abstract

Work Environment and Conflict Level of Dental Hygienists Affect Turnover

Cited by 1 publication

References 6 publications

A Qualitative Research on Role Conflict Experiences of Clinical Dental Hygienists

A Qualitative Research on Role Conflict Experiences of Clinical Dental Hygienists

Contact Info

Product

Resources

About