Work environment and well-being of different occupational groups in hospitality: Job Demand–Control–Support model

Ariza-Montes, Antonio; Fuentes, Juan Manuel Arjona; Han, Heesup; Law, Rob

doi:10.1016/j.ijhm.2018.01.010

Cited by 83 publications

(94 citation statements)

References 39 publications

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“…In this survey, two professionals who performed managerial functions fell ill in a situation of low wear, results similar to those of a survey with health managers, in which a great concentration of these professionals was observed in these same work situations (44) .…”

Section: Professionals In Active Working Conditions and Highsupporting

confidence: 83%

“…As already observed in another research (43) , both care and administrative sectors can be classified as passive work. The prevalence of mental health service's care workers in the passive work scenario can be explained by the fact that most of them are nursing auxiliaries and technicians, not performing managerial functions, which supposedly offer greater control over the work process (44) .…”

Section: Professionals In Active Working Conditions and Highmentioning

confidence: 99%

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Psychosocial factors and Burnout Syndrome among mental health professionals

Moreira

Lucca

2020

Rev. Latino-Am. Enfermagem

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Objective: to identify biopsychosocial factors at work associated with the Burnout Syndrome in mental health professionals. Method: a cross-sectional study with a quantitative approach conducted with a sample of 293 mental health service workers from the public network of a municipality in the inland of the state of São Paulo, Brazil. An instrument composed of three self-administered questionnaires was applied, namely: biosocial data form, the Job Stress Scale (JSS) and the Maslach Burnout Inventory (MBI- HSS). The data were analyzed through the application of the Chi-squared and logistic regression tests, with the adoption of a 5% significance level. Results: Burnout Syndrome prevalence was 7% with a predominance of nursing professionals and was associated with the work sector, the use of psychotropic drugs, low satisfaction with the manager and with the low control over the work activity. Among the professionals with Burnout Syndrome, twelve performed functions considered of high wear, six performed passive work and two were in low wear activity. Conclusion: low control was the main psychosocial factor at work associated with Burnout Syndrome, making it necessary to develop actions that promote worker autonomy and improve the management of stress-triggering psychosocial factors.

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Section: Professionals In Active Working Conditions and Highsupporting

confidence: 83%

Section: Professionals In Active Working Conditions and Highmentioning

confidence: 99%

Psychosocial factors and Burnout Syndrome among mental health professionals

Moreira

Lucca

2020

Rev. Latino-Am. Enfermagem

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“…Similarly, unemployed respondents were hit the hardest with 76.1% having a score higher than 26. Well-being was operationalized as low and high categories following Ariza-Montes, Arjona-Fuentes, Han, and Law (2018) . Nearly 80% of the respondents reported poor well-being in this study.…”

Section: Resultsmentioning

confidence: 99%

Psychological tolls of COVID-19 on industry employees

Chen

2021

Annals of Tourism Research

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“…Supervisors' support in low-skilled occupations tends to be a major predictor of employees' well-being (Ariza-Montes, Arjona-Fuentes, Han, & Law, 2018;Winkler, Busch, Clasen, & Vowinkel, 2015). Nevertheless, SAS is distinct from supervisors' support, as SAS specifically enhances employees' sense of autonomy through autonomy-supportive behaviours, therefore giving a more precise indicator of the type of supervision which contributes to the well-being of employees in low-skilled occupations.…”

Section: Psychological Autonomy a Basic Need As Proposed By Self-detmentioning

confidence: 99%

Training and maintaining autonomy-supportive supervisory style in low-skilled occupations

Yong

Roche

Sutton

2019

Journal of Management & Organization

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According to self-determination theory, employees' well-being is related to the autonomy-supportive style of a supervisor. However, the effect of supervision style on well-being remains understudied in low-skilled occupations. This study employed a mixed-method, multi-level approach to examine the impact of autonomy-supportive training (AST) on supervisors and employees and to identify factors contributing to the maintenance of supervisors' autonomy support (SAS). The quantitative phase evaluated the effect of AST on supervisory style and employees' well-being, with a sample of 44 supervisors and 240 employees in New Zealand. The qualitative phase used focus groups and interview with 15 supervisors to explore factors that could influence the maintenance of SAS. Overall, supervisors can be trained to adopt an autonomy-supportive style, but these skills can also be diluted by organisational factors such as pressures and managerial behaviour. This study contributes to autonomy-supportive style research in order to account for factors affecting the maintenance of SAS in low-skilled occupations.

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Work environment and well-being of different occupational groups in hospitality: Job Demand–Control–Support model

Cited by 83 publications

References 39 publications

Psychosocial factors and Burnout Syndrome among mental health professionals

Psychosocial factors and Burnout Syndrome among mental health professionals

Psychological tolls of COVID-19 on industry employees

Training and maintaining autonomy-supportive supervisory style in low-skilled occupations

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