Work environment and workforce problems: A cross-sectional questionnaire survey of hospital nurses in Belgium

Job satisfaction of South African registered dietitians

“…Response rates in questionnaire-based studies vary greatly. [21][22][23][24][25][26][27][28][29][30][31][32] The obtained response rate in this study is in line with that of other studies that employed the same methodology. Probable factors that contributed to the response rate included time of data collection (overlapping with part of the summer and school holidays), productivity in distribution and completion of the questionnaire via e-mail (possibly hampered by power shedding that South Africa was subjected to at the time of the study) and possible respondent fatigue (in general, healthcare professionals are inundated with many requests to partake in research).…”

“…Literature quotes the use of focus groups, 12 individual interviews, either directly [17][18][19] or telephonically 20 and self-administered questionnaires; the method most widely used. [21][22][23][24][25][26][27][28][29][30][31][32] Most studies report a slight to moderate level of job satisfaction among healthcare professionals. Most of the available evidence on job satisfaction within the medical field has focused on nurses and doctors.…”

Quality of care and health professional burnout: narrative literature review

“…Medical and surgical interventions are increasingly complex and there is a need for a larger and more specialised clinical workforce (Aiken et al, 2002). The unrelenting rise in patient acuity (Milisen et al, 2006) was also mentioned in relation to quality. Inpatients have shorter stays and their care is more intensive (Kanai-Pak et al, 2008).…”

“…Our review highlighted several organisational factors deemed to obstruct healthcare professionals: (i) insufficient time to provide quality care (Berland et al, 2008;Milisen et al, 2006); (ii) too little time for patients (Attree, 2005); (iii) too few nursing staff (Milisen et al, 2006); (iv) stressful work environment (Billeter-Koponen and Freden, 2005;Milisen et al, 2006); (v) poor leadership and management (Milisen et al, 2006); (vi) less control over workload (Attree, 2005); (vii) increased patient acuity (McGillis-Hall and Kiesners, 2005); and (viii) under-resourcing (Attree, 2005). These issues were frequently interconnected.…”

“…It also reinforces the recommendation proposed by Demerouti et al, (2001) -that changing actual working conditions rather than changing perceptions is necessary to reduce exhaustion and disengagement. Milisen et al, (2006) surveyed 9,638 Belgian hospital nurses and revealed that 41% felt they could not provide the care to which they aspired. Neglected care, owing to time constraints, included listening to patients and their concerns, responding to specific patient requests and patient or family education (Milisen et al, 2006).…”