“…Email processing has been an active research topic with the earlier works focusing on email classification (Cohen and others, 1996;Whittaker and Sidner, 1996;Brutlag and Meek, 2000;Manco et al, 2002;Klimt and Yang, 2004;Alkhereyf and Rambow, 2017). This was later followed by work on intent classification (Cohen et al, 2004), searching (Soboroff et al, 2006;Minkov et al, 2008), clustering (Huang and Mitchell, 2008), and summarization (Muresan et al, 2001;Lam, 2002;Newman and Blitzer, 2003;Nenkova and Bagga, 2004;Corston-Oliver et al, 2004;Rambow et al, 2004;Carenini et al, 2007;Ulrich et al, 2008).…”