Work Practices Surrounding PACS: The Politics of Space in Hospitals

Tellioğlu, Hilda; Wagner, Ina

doi:10.1023/a:1011298824442

Cited by 46 publications

(32 citation statements)

References 19 publications

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“…They do, however, raise a number of important issues with regard to the ways in which we might consider the practical and indigenous use of artefacts in action. So, for example, in their studies concerned with the 'digital hospital', Tellioglu and Wagner (2001) examine how existing resources -documents, images, displays and the like -enable personnel to co-ordinate a complex array of activities distributed within different spaces and locales. In a different vein, Krasti (2001) examines the indigenous practices associated with the use of materials such as timesheets, radiological images and medical records, and considers their implications for the development of more situationallyrelevant technical support.…”

Section: Workplace Studies: Technologies In Practicementioning

confidence: 99%

Technology and Medical Practice

Johnson¹,

Berner²

2016

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One of the most significant developments in healthcare over the past 25 years has been the widespread deployment of information and communication technologies. These technologies have had a wide-ranging impact on the organisation of healthcare, on professional practice and on patients' experience of illness and its management. In this paper we discuss the ways in which Sociology of Health and Illness has provided a forum for the analysis of these new technologies in healthcare. We review a range of relevant research published in the Journal; papers that address such issues as dehumanisation and emotional labour, professional practice and identity, and the social and institutional shaping of technology. Despite these important initiatives, we suggest that information and communication technologies in healthcare remain relatively under-explored within the Journal and, more generally, by the sociology of health and illness and point to developments in cognate areas which may have some bearing upon the analysis of technology in action.

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Section: Workplace Studies: Technologies In Practicementioning

confidence: 99%

Technology and Medical Practice

Johnson¹,

Berner²

2016

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“…Artifacts, many created by the users themselves, are widely used (e.g., [7]; see Figure 2). In addition to articulation of activities to resolve constraints of various types [18], staff members are confronted with managing organizational and social conflicts inherent in complex organizations whose workers are distributed in space but whose tasks are tightly coupled ( [30], [31]). …”

Section: Coordination In Surgical Suitesmentioning

confidence: 99%

“…Staff, patients, and equipment move through different hospital areas that are usually highly specialized ( [5], [30]). For instance, patients are prepared for surgery in one location, have surgery in a second location, are taken for post-operative care to a third location, and then go to a patient room in still another location.…”

Section: Coordination In Physical Spacementioning

confidence: 99%

Architecture and information technology as factors in surgical suite information sharing and coordination

Scupelli

Fussell

Kiesler

2010

Proceedings of the 1st ACM International Health Informatics Symposium

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Scheduling surgeries in hospitals is one of the most challenging activities for surgical staff. Schedule changes occur as often as every few moments, affecting necessary coordination of tasks, resources, and people within and across staff groups, and the stress people feel. In prior fieldwork at four sites, we observed that the physical layout of hallways and rooms, and barriers and spaces around schedule displays and key coordinators, affected information sharing and coordination of the surgery schedule. To generalize beyond the sites studied, we conducted a survey of 135 surgical suite directors across the USA. Our findings suggest how the architecture of the physical space and information availability and practices influence information sharing and coordination outcomes. Visual access between the shared surgery schedule display and the nursing control desk influenced whether staff groups congregated around schedule boards. Traffic-free areas around the surgery schedule display and up-to-date surgery schedule display information reduced coordination stress. We discuss implications for information practices and new information technology in hospital settings.

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“…But the configuration is also premised by the given order of things and people -an order, which is the result of a social, political and cultural process (Tellioglu and Wagner 2001;Prior 1988). Looking at department B, changes in e.g.…”

Section: Mobility Workmentioning

confidence: 99%

Moving to get aHead: Local Mobility and Collaborative Work

Bardram

Bossen²

2003

Ecscw 2003

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Local mobility is a central aspect of collaborative work that is in need of close analysis. Between the face-to-face interaction of offices or control rooms and longdistance interaction facilitated through e.g. telephones, e-mail, the www or teleconferences lie a number of work-settings in which actors move about continuously in order to accomplish their work. They do so because they need to get access to knowledge, resources, persons and/or places. We analyze the integral nature of mobility to this kind of work practice from the ethnographic description of a hospital department, and the challenges that actors have to face to accomplish their work. Based on this ethnographic case, we propose a set of concepts for understanding local mobility as an intermediate field of distributed cooperation between centres of coordination and remote collaboration. Finally, we introduce the concept of 'mobility work' as complementary to the concept of 'articulation work'.

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Work Practices Surrounding PACS: The Politics of Space in Hospitals

Cited by 46 publications

References 19 publications

Technology and Medical Practice

Technology and Medical Practice

Architecture and information technology as factors in surgical suite information sharing and coordination

Moving to get aHead: Local Mobility and Collaborative Work

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