Work stress and well‐being in oncology settings: a multidisciplinary study of health care professionals

Jones, Martyn; Wells, Mary; Gao, Chuan; Cassidy, Bernadette; Davie, Jackie

doi:10.1002/pon.2055

Cited by 58 publications

(52 citation statements)

References 31 publications

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“…When comparing these finding with those of other international studies, a remarkably higher level of emotional exhaustion in medical oncologists was observed. The level of depersonalization in Flanders was also high, compared with the most other studies .…”

Section: Discussionmentioning

confidence: 51%

The prevalence of burnout among oncology professionals: oncologists are at risk of developing burnout

Eelen¹,

Bauwens

Baillon

et al. 2014

Psycho-Oncology

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Section: Discussionmentioning

confidence: 51%

The prevalence of burnout among oncology professionals: oncologists are at risk of developing burnout

Eelen¹,

Bauwens

Baillon

et al. 2014

Psycho-Oncology

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“…Although some research has demonstrated differences by gender and age, 13,17 other studies have found no impact of participant demographics. 30 The present study found no significant differences.…”

Section: Discussionmentioning

confidence: 94%

“…In fact, research suggests that understaffing and high patient load can result in low perceived degree of control and autonomy over decisions, 16 which can in turn decrease job satisfaction and increase the experience of burnout. 17 Research has also linked levels of burnout to patient satisfaction 18 and quality-of-care measures 19,20 such as frequency of urinary tract and surgical site infections among inpatients, even after controlling for staffing levels. 21 Stimpfel and colleagues 22 also found an association between length of nurses' shifts and burnout and patient dissatisfaction.…”

mentioning

confidence: 99%

“…23 A perception that work is rewarding and that the rewards are commensurate with the amount of effort an employee must expend has been shown to affect job satisfaction and stress levels. 17 In addition, degree of autonomy and workgroup cohesion, 19 as well as managerial response to problems, 18 can impact the experience of burnout. The degree to which a workplace empowers its employees, by providing access to information, support, resources, and opportunities for advancement, can have a direct impact on burnout, which can, in turn, affect organizational behaviors, such as volunteering to help, being conscientious about company rules, and maintaining positive relationships with coworkers.…”

mentioning

confidence: 99%

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Professional Quality of Life of Veterans Affairs Staff and Providers in a Patient-Centered Care Environment

Locatelli

LaVela

2015

The Health Care Manager

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Changes to the work environment prompted by the movement toward patient-centered care have the potential to improve occupational stress among health care workers by improving team-based work activities, collaboration, and employee-driven quality improvement. This study was conducted to examine professional quality of life among providers at patient-centered care pilot facilities. Surveys were conducted with 76 Veterans Affairs employees/providers at facilities piloting patientcentered care interventions, to assess demographics, workplace practices and views (team-based environment, employee voice, quality of communication, and turnover intention), and professional quality of life (compassion satisfaction, burnout, and secondary traumatic stress). Professional quality-of-life subscales were not related to employee position type, age, or gender. Employee voice measures were related to lower burnout and higher compassion satisfaction. In addition, employees who were considering leaving their position showed higher burnout and lower compassion satisfaction scores. None of the work practices showed relationships with secondary traumatic stress.

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“…However, research into the stressors and coping responses of ONs has often been undertaken as part of larger studies investigating burnout among cancer workers [1,2,5]. The most commonly cited stressors reported in a pilot study of Australian ONs included poor interprofessional communication and work overload [6], and the highest stress intensity levels were associated with making mistakes in patient care, feeling unable to complete required patient-care tasks within allotted time frames, and patient illness and death issues.…”

mentioning

confidence: 99%

An Interview Study of Work- and Home-based Stressors in Radiation Therapists and Radiation Oncology Nurses: Implications for Provision of Psychotherapy Services to Cancer-care Health Professionals

Sharpley¹,

Poulsen²,

Baumann³

et al. 2015

Arch Psych Psych

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SummaryAims. To identify and quantify the major sources of workplace and non-workplace stress, plus commonly used coping strategies among a group of cancer therapists. Method. Individual personal interviews were conducted with 16 radiation therapists (RTs) and 13 radiation oncology nurses (ONs) at two Brisbane hospitals. Results. Major workplace stressors were administration difficulties, patient issues, equipment and staffing issues. Major coping strategies included seeking help from mental health professionals, talking (with colleagues, supervisor, family), doing extra work, and doing nothing or withdrawing from work problems. Non-workplace stressors included family health and stress, relationship issues and financial problems. Coping strategies included taking time for self, exercise and acceptance. Discussion. Provision of psychotherapy services for cancer therapists requires accurate data regarding their major stressors and coping styles. The findings from this study help focus those services for maximum effectiveness.cancer / oncology / stress / nurses / radiation therapists Healthcare staff engage with patients across a range of illnesses and outcomes. Of those illnesses, perhaps none presents such potential for major disability and death as does cancer. It is therefore understandable that health professionals who work with cancer patients may experience occupational stress. This is because of the caring and empathic relationship between the two parties as well as the potentially negative outcomes of cancer on patient health and relationships. As evidence of that suggestion, prolonged stress and burnout have been reported in oncology nurses (ONs) [1,2,3] and radiation therapists (RTs) [4]. Counsellors who offer their services to these cancer-care professionals may therefore expect to encounter high levels of staff stress and burnout related to patient care issues. Alternatively, workplace stress can be caused by industrial/organisational issues, and the possible counselling interventions which might be relevant to those stressors experienced by cancercare staff will be different to those occasioned by patient death -and illness-related issues. In addition to patient care and organisational issues,

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Work stress and well‐being in oncology settings: a multidisciplinary study of health care professionals

Abstract: The development and introduction of multilevel strategies to reduce demand, improve control and support perceptions are warranted, particularly for support staff.

Cited by 58 publications

References 31 publications

The prevalence of burnout among oncology professionals: oncologists are at risk of developing burnout

The prevalence of burnout among oncology professionals: oncologists are at risk of developing burnout

Professional Quality of Life of Veterans Affairs Staff and Providers in a Patient-Centered Care Environment

An Interview Study of Work- and Home-based Stressors in Radiation Therapists and Radiation Oncology Nurses: Implications for Provision of Psychotherapy Services to Cancer-care Health Professionals

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