Worker Views of the Intensity of Affective Expression During the Delivery of Home Care Services for the Elderly

Dsw, Lenard W. Kaye

doi:10.1300/j027v07n02_05

Cited by 13 publications

(13 citation statements)

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“…One main result is that home‐care workers are more likely to experience the climate with a higher degree of emotionality. This may be an expression of a wish for a warm and close relationship and a desire to be kind and loving or loved and appreciated (see also Kaye 1986). According to our former studies (Ingvad & Olsson 1999b), home‐care workers tend to idealise those home‐care recipients who enhance their emotional exchange.…”

Section: Discussionmentioning

confidence: 99%

“…According to our former studies (Ingvad & Olsson 1999b), home-care workers tend to idealise those home-care recipients who enhance their emotional exchange. Several studies have shown (Lindqvist 1995, Kaye 1986, Bartoldus et al . 1989, Qureshi 1990) that the worker is dependent upon the response from the recipient to know if she has succeeded in performing the care work satisfactorily.…”

Section: Discussionmentioning

confidence: 99%

“…The recipient perhaps only wants the home‐care worker to perform practical tasks (Qureshi 1990). The two parties can also create a very close relationship, develop a lasting friendship and form alliances (Kaye 1986). In some cases the recipient can feel that his/her needs are not met, and the home‐care worker can feel that the recipient is demanding and exploitative (Challis & Davies 1986, Eustis & Fischer 1991).…”

Section: Research On the Care‐giving Relationshipmentioning

confidence: 99%

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The emotional climate of care-giving in home-care services

Olsson

Ingvad

2001

Health &Amp; Social Care in the Community

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The emotional aspects of the care-giving relationship in home-care services are studied, starting from the home-care recipients' and the home-care workers' perception of the emotional climate. Their experiences of the care-giving relationship and the influence from different aspects of the care-giving situation and social processes in the work organisation are explored. Two hundred and twenty-two recipients and their home-care workers in three typical Swedish municipalities were studied. The emotional climate is described with the help of a scale of 85 adjectives. Results show that home-care workers are more likely to experience the climate with a higher degree of emotionality. There is symmetry between the parties in the perception of a negative climate. However, if one party perceives the climate as close the other party is more likely to perceive it as rational or instrumental. The organisational processes, especially the group climate of the work team, principally influence the home-care recipients' perceptions. The workers' perceptions are principally influenced by age and gender of the recipients and the workers' own age. The emotional climate is constructed in a process between the parties, depending on their responses to each other. Tendencies to perceive a specific climate are strengthened or weakened by context variables and this in turn changes the care-giving interaction.

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Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Section: Research On the Care‐giving Relationshipmentioning

confidence: 99%

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The emotional climate of care-giving in home-care services

Olsson

Ingvad

2001

Health &Amp; Social Care in the Community

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“…Problems with the behavior of clients and their family members were noted most frequently. A frequent complaint voiced by aides related to their being considered domestic workers, a concern also noted by Kaye (1986), Surpin (1988), and Surpin, Haslanger, and Dawson (1994).…”

Section: Literature Reviewmentioning

confidence: 98%

Perception of Risk by Administrators and Home Health Aides

Kendra

2002

Public Health Nursing

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Increasing numbers of persons over 65, decreased length of hospital stay, and need for chronic (custodial) health care have placed a strain on home health care agencies. The second largest group of persons providing care is home health aides (HHAs), who perform in-home, nonskilled, technical procedures with little or no on-site supervision. They are generally high school graduates or hold GEDs. The purpose of this study was to compare home health care administrators' (HHCAs) and HHAs' perceptions of risk involved in home visiting. Given HHAs' educational preparation and limited supervision, they are basically on their own for work performed. Although agencies provide orientation sessions for new workers, periodic in-services often relate to tasks and competency testing and little attention directed toward protecting the self-specifically, strategies to decrease personal risk. In order to determine to what extent HHCAs and HHAs perceive risk, the Home Health Care Perception of Risk Questionnaire, a self-report measure, was administered to a national random sample of 93 HHCAs and 227 HHAs. Findings suggest that these groups differ in perception of risk and level of agency support in making home visits. Suggestions for meeting the needs of this HHA provider group are offered.

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“…Le travail des auxiliaires, qui s'exé-cute au domicile des patients et sur de longues périodes, apparaît fortement personnalisé (Aronson et Neysmith, dec 1996;Kaye, 1986;. Cette personnalisation assure tantôt le bon déroulement du travail "officiel" , tantôt elle occasionne des tensions telles que l'intensification de la charge émotionnelle Bartoldus et al, 1989), la soumission à l'arbitraire (Eustis et Fisher, 1991;Foner, 1994) et le déplacement de la relation (Neysmith,1996).…”

Section: Le Projet D'étudeunclassified

Territoires du travail et enjeu identitaire chez les auxiliaires familiaux des Centres locaux de services communautaires (CLSC)

Cognet¹

2000

Les Cahiers du Gres

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Worker Views of the Intensity of Affective Expression During the Delivery of Home Care Services for the Elderly

Cited by 13 publications

References 0 publications

The emotional climate of care-giving in home-care services

The emotional climate of care-giving in home-care services

Perception of Risk by Administrators and Home Health Aides

Territoires du travail et enjeu identitaire chez les auxiliaires familiaux des Centres locaux de services communautaires (CLSC)

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