Working across Cultural Spheres: The Knowledge Sharing Practices of Boundary spanners in a Global Insurance Firm

Heizmann, Helena

doi:10.5130/ccs.v7i1.4245

Cited by 3 publications

(1 citation statement)

References 38 publications

(33 reference statements)

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“…Objects mediate knowledge transformation in social contexts, so their use can be influenced by the competing interests of the actors involved (Carlile, 2004;Heizmann, 2015) though how power influences knowledge practices is not yet fully understood (Hislop, 2013). In an examination of knowledge transformation across professional boundaries, Kimble, Grenier and Goglio-Primard (2010) reported that while the choice of boundary objects was usually made on the basis of complexity of the innovation involved, in a significant number of cases, those choices were also made on a political basis, by actors in positions of authority on the basis of their own interests.…”

Section: Knowledge 'Flow'mentioning

confidence: 99%

An exploration of knowledge creation processes in Open Innovation

Lay¹

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This study examined the creation of knowledge in two embedded cases of Open Innovation (OI) in a complex technological setting. The study focused on the role of boundaries in knowledge flow and knowledge creation and sought to understand how boundaries shape the trajectory of an OI project. While the OI literature is well-developed, most studies are at the level of the organisation and have examined instances of innovation, rather than longitudinal OI processes.

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Section: Knowledge 'Flow'mentioning

confidence: 99%

An exploration of knowledge creation processes in Open Innovation

Lay¹

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Power matters: the importance of Foucault’s power/knowledge as a conceptual lens in KM research and practice

Heizmann

Olsson

2015

Journal of Knowledge Management

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2015),"Development and validation of knowledge management performance measurement constructs for small and mediumIf you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.comEmerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services.Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. Abstract Purpose -The purpose of this paper is to engage knowledge management (KM) researchers and practitioners with Foucault's power/knowledge lens as a way of thinking about and recognising the central role of power in organisational knowledge cultures. Design/methodology/approach -The empirical illustrations in this paper are drawn from two qualitative studies in different professional and institutional contexts (insurance and theatre work). Both studies used in-depth interviews and discourse analysis as their principal methods of data collection and analysis. Findings -The empirical examples illustrate how practitioners operate within complex power/knowledge relations that shape their practices of knowledge sharing, generation and use. The findings show how an application of the power/knowledge lens renders visible both the constraining and productive force of power in KM.Research limitations/implications -Researchers may apply the conceptual tools presented here in a wider variety of institutional and professional contexts to examine the complex and multifaceted role of power in a more in-depth way. Practical implications -KM professionals will benefit from an understanding of organisational power/ knowledge relations when seeking to promote transformational changes in their organisations and build acceptance for KM initiatives. Originality/value -This paper addresses a gap in the literature around theoretical and empirical discussions of power as well as offering an alternative to prevailing resource-based views of power in KM.

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Equity-centered knowledge brokering: taking stock of challenges, strategies, and possibilities

Malin,

Shewchuk

2024

Front. Educ.

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The pursuit of equity is a cornerstone of progress across diverse fields. Emerging literature across several fields has begun to focus on how knowledge brokers can take an equity-centered approach. This narrative synthesis draws upon that literature to explore what it means to be an equity-centered knowledge broker and to consider the challenges and possibilities inherent in that role. It identifies critical equity issues/dimensions vis-à-vis five main brokering strategies. From this review, the strategy facilitating relationships emerges as a first-order strategy for equity-centered brokers, with impacts stretching into all other areas. Therefore, equity-centered brokers should attend heavily to developing authentic, trusting relationships, value diversity, and elevate multiple forms of knowledge. This article also highlights some challenges and ongoing tensions relevant to equity-centered brokering. Relational, equity-centered knowledge brokering is time- and resource-intensive. Likewise, ongoing debates center on the merit of assuming a neutral brokering posture. Overall, it is hoped this article will benefit knowledge brokers, those with whom they partner, and those scholars who seek to understand and support them.

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Working across Cultural Spheres: The Knowledge Sharing Practices of Boundary spanners in a Global Insurance Firm

Cited by 3 publications

References 38 publications

An exploration of knowledge creation processes in Open Innovation

An exploration of knowledge creation processes in Open Innovation

Power matters: the importance of Foucault’s power/knowledge as a conceptual lens in KM research and practice

Equity-centered knowledge brokering: taking stock of challenges, strategies, and possibilities

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