Working in a pandemic and post-pandemic period – Cultural intelligence is the key

Mangla, Namita

doi:10.1177/14705958211002877

Cited by 48 publications

(31 citation statements)

References 49 publications

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“…The existence of stronger solidarity and integration, as well as a higher level of digitisation activities, was confirmed in this context (Kraus et al, 2020). This indicates that the pandemic has become a period of evolution of business models towards the adoption of virtual work solutions while creating a number of challenges for business entities (Mangla, 2021).…”

Section: Literature Reviewsupporting

confidence: 53%

Was it Doomsday? First Wave of the COVID-19 Pandemic Impact on the Polish Cultural Industry

Komańda

2022

Economics and Culture

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Research purpose. The COVID-19 pandemic has become a theme of the research on the functioning of the economy and particular industries. The same concerns were raised regarding the issue of the cultural industry. Therefore, the content of this paper was dictated by the recognition of the impact of the first wave of the Covid-19 pandemic on the activities of the cultural industry in Poland. The formulated research question reads: “How did the beginning of the Covid-19 pandemic impact the economic standing of the Polish cultural industry?” Design / Methodology / Approach. The conducted literature review, whose purpose was to recognise the threads of the scientific discourse on the pandemic and cultural industry together with the cultural issues of business activity in a broad sense, was based on the use of the VOSviewer software, based on the data obtained from the Web of Science Core Collection. This concerned publications from January 1, 2020, to April 4, 2022. The part of the paper that leads to answering the research question uses the inductive method. It is based on the analysis of the quantitative data and information obtained from Statistics Poland (GłównyUrządStatystyczny), research reports as well as media releases. Findings. It was determined that in the first year of the pandemic, the number of cultural events, as well as the number of their participants, drastically decreased. There was also a change in the structure and value of expenditures of the citizens of Poland. This caused a drastic fall in revenues from the activity conducted by cultural institutions at the beginning of 2020. The situation improved after the disbursement of the government aid. However, even one year after the first lockdown, the increased debt of the art industry can be pointed out. Originality / Value / Practical implications. Determining in a broad way the impact of the first wave of the pandemic on the cultural industry in Poland concerning the economic standing is a novel approach. The previous studies focused on the situation of particular types of cultural institutions and possibly on the people associated with them. Due to its specificity, the conducted research also makes it possible to identify potential research problems relating to this industry. On the one hand, these potential studies are in line with the research threads represented in world literature. On the other hand, they concerned the specificity of the Polish cultural industry.

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Section: Literature Reviewsupporting

confidence: 53%

Was it Doomsday? First Wave of the COVID-19 Pandemic Impact on the Polish Cultural Industry

Komańda

2022

Economics and Culture

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“…The researchers are encouraged to conduct a similar evaluation in other countries, with a different population, covering other demographic aspects like experience abroad and contact frequency of employees in cross-cultural settings. As experience abroad and contact frequency have been proven as significant in improving the cultural intelligence of people (Engle and Crowne, 2014; Mangla, 2021; Sousa et al, 2019). The study contributes towards the cultural intelligence literature by providing a research that tests the relationship between cultural intelligence and learning organizations.…”

Section: Discussionmentioning

confidence: 99%

“…People with big five personality traits, that is, conscientiousness, openness, extraversion, agreeableness and emotional stability are found to have greater level of behavioural cultural intelligence (Ang et al, 2006; Nel et al, 2015). As a skill, it also improves the virtual team effectiveness by improving trust, role clarity and performance (Mangla, 2021). Therefore, the growing virtual working world of future would require such skills in the workforce.…”

Section: Literature Reviewmentioning

confidence: 99%

Relationship between cultural intelligence and learning organization

Mangla

Singh

2022

Int'l Jnl of Cross Cultural Management

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Human capital is one of the critical resources for organizations around the world, and it requires significant learning and development (L&D) investments as a structured approach to become a learning organization. The study evaluates the relationship between cultural intelligence and learning organization by analyzing 364 responses received from employees-working across Indian organizations from varied sectors. The dimensions used for measuring learning organization in the study are – information sharing and accessibility, systematic problem solving, acceptance of error and experimenting with new approaches. Results demonstrate a significant positive relationship between learning organization and its four dimensions and cultural intelligence. The findings have implications for organizations to inculcate learning organization disciplines for improved cultural intelligence while also bridging the gap in the existing literature.

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“…The employees and the management who were initially sceptical and hesitant about the idea of remote working quickly became more comfortable and productive while working at home. Now as the pandemic recedes, employees are unwilling to come to the office daily across the globe (Anderson and Kelliher, 2020;Aroles et al, 2021;Carnevale and Hatak, 2020;International Labour Organization, 2020;Mangla, 2021;NASSCOM, 2021;Kulik, 2021;Zacher and Rudolph, 2022). Therefore, businesses globally as well as in India are trying to embrace hybrid workplaces that will allow the employees to work remotely on some days and come physically to the office on other days (Petani and Mengis, 2021).…”

Section: Literature Review 21 Hybrid Workplacementioning

confidence: 99%

The future of work post Covid-19: key perceived HR implications of hybrid workplaces in India

Verma

Venkatesan

Kumar

et al. 2022

JMD

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PurposeHuman history observed an arduous time fighting the novel infectious respiratory disease Covid-19 coronavirus, which started in Wuhan, China and spread rapidly across the globe in 2020. Economies and the countries including India around the world experienced dismay with nationwide lockdowns and the fear of the unknowing. The unforeseen circumstances enforced immediate transitions in the organizations' work environment through remote working, digital infrastructure, online collaborations and new ways of interaction. The pandemic altered the workplace trajectories in lasting ways as the employees settled into a new routine of working from home more quickly than imagined. Now, as India and many other countries slowly move beyond the crisis, there exists a need to realize the implications of the pandemic on the workplace and articulate the future of work. This article, therefore, investigates the key perceived benefits and the HR implications of the new and emerging concept of hybrid workplaces and presents an HRM framework for their successful adoption in India. The findings may prove crucial in framing new workplace norms and shaping them. Moreover, this research would provide practitioners, policymakers, business leaders and HR professionals insights about the need to review the existing workplaces and successfully roll out hybrid work models in accordance with HR strategies.Design/methodology/approachThe methodology of Systematic Review of Literature (SLR) was adopted to study the key perceived benefits and the HR implications of hybrid workplaces.FindingsThe findings of the study would help business leaders, HR professionals, policymakers and researchers in developing HR policies and approaches for the adoption of the hybrid workplace as they chart the path toward the post-pandemic future.Research limitations/implicationsThe study stresses the HR implications of the future of work as the hybrid workplace paradigm evolves. The approach is explorative and would require quantitative validation in different sectors and countries.Originality/valueThe study makes a direct link between the hybrid workplaces and the impetus for the transformation of HR strategies. It also examines the changing role of the human resources (HR) functions and professionals after the pandemic.

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Working in a pandemic and post-pandemic period – Cultural intelligence is the key

Cited by 48 publications

References 49 publications

Was it Doomsday? First Wave of the COVID-19 Pandemic Impact on the Polish Cultural Industry

Was it Doomsday? First Wave of the COVID-19 Pandemic Impact on the Polish Cultural Industry

Relationship between cultural intelligence and learning organization

The future of work post Covid-19: key perceived HR implications of hybrid workplaces in India

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