Working Overtime: Patterns of Smartphone and PC Usage in the Day of an Information Worker

Karlson, Amy; Meyers, Brian; Jacobs, Andy; Johns, Paul; Kane, Shaun K.

doi:10.1007/978-3-642-01516-8_27

Cited by 94 publications

(67 citation statements)

References 6 publications

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“…Holub et al (2010) gave an example of tax practitioners who are able to receive e-mail from a client even if they are not in the office which enabled them to provide tax advice to clients thus making their job more convenient and effective. Karlson, Meyers, Jacobs, Johns and Kane (2009) suggest that information workers often manage several different computing devices (PC and smartphone) to balance convenience, mobility, input efficiency, and content readability throughout their day. According the author, these information workers transfer activities and tasks between devices (PC and smartphone) of vastly differing capabilities and some would use their smartphone to work as a primary device until using a PC is necessary.…”

Section: Conveniencementioning

confidence: 99%

“…This increase usage rate has shown a dependency impact on the users. Apart from that, Karlson et al (2009) showed that engineers in the software industry would prefer to use their smartphone at work rather than their PC. On top of that, Holub et al (2010) reported that tax practitioners had their smartphone as a moving office, which made them more effective to work and respond to emails.…”

Section: Conveniencementioning

confidence: 99%

See 1 more Smart Citation

Smartphone Dependency and Its Impact on Purchase Behavior

Harun¹,

Liew²,

Kassim³

et al. 2015

ASS

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People nowadays seem to become dependent towards smartphone due to its convenience, great camera features, easy applications' installations, and more importantly, it can do most of the computer functions on the go. Significantly, smartphone usage in Malaysia is growing enormously and has become a significant and lucrative industry. This study aims to understand the antecedents and the outcome of the smartphone dependency among smartphone consumers. Two theories -the theory of uses and gratification and the media dependency theorywere used as the theoretical basis for this study, in order to determine the motivations to use a smartphone and to define dependency and its outcome. The antecedent variables were convenience, social need and social influence; and all of these dimensions are conceptualized as one-dimensional. The outcome of dependency on smartphones was expected to be the purchase behavior. Data analyses were based on 226 valid questionnaires that were collected among smartphone users. The result from the Confirmatory Factor Analysis of Partial Least Square (PLS) shows that only social needs and social influence significantly influenced the smartphone dependency among consumers, therefore indicating that these two factors are important to influence dependency on the smartphone. In addition, the analysis also verifies that the purchase behavior is the outcome of the dependency on the smartphone. Based on these results, marketers could focus on creating dependency among consumers on smartphone usage based on the consumers' social need, which eventually will promote future purchase behavior in the long run. More importantly, understanding social influences as antecedents Keywords: dependency on smartphone, purchase behavior, theory of uses and gratification, theory of media dependency

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Section: Conveniencementioning

confidence: 99%

Section: Conveniencementioning

confidence: 99%

Smartphone Dependency and Its Impact on Purchase Behavior

Harun¹,

Liew²,

Kassim³

et al. 2015

ASS

View full text Add to dashboard Cite

show abstract

“…These findings support Oulasvirta and Sumari's (2007) claim that the smartphone is an important continuance tool for office tasks started on the office computer. Similarly, Karlson et al (2009) state that the smartphone cannot fill all the tasks that may be carried out on the computer and therefore acts only as a backup tool. Our findings also support Muller et al (2012) who find that tablets are used mostly as secondary to computers.…”

Section: Discussionmentioning

confidence: 99%

“…Karlson et al (2009) and Thakur et al (2011) find that smartphones are not used extensively in the workplace. Similarly, Muller et al (2012) find that tablets' use for seeking information is only incidental.…”

Section: Q2: Are There Differences In the Procurement Officers' Frequmentioning

confidence: 99%

University Procurement Officers’ Use of Technology When Seeking Information

Bouhnik

Giat

Zarruk

2016

IISIT

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The transition from printed to electronic sources of information has resulted in a profound change to the way procurement officers seek information. Furthermore, in the past decade there have been additional technological revolutions that are expected to further affect the procurement process. In this paper, we conduct a survey among forty nine university procurement officers in Israel to examine to what extent procurement officers have adapted to smartphones and tablets by testing how frequently officers use notebooks, smartphones, and tablets for work-related and leisure purposes. We find that while officers prefer electronic sources of information over printed sources of information, officers have not yet adapted to the later technological advances (i.e., smartphones and tablets). Notebooks are more frequently used than either smartphones or tablets for work-related and leisure purposes. One explanation behind this result is that officers are not skilled in using smartphone and tablets applications. This implies that training officers in the use of these devices may improve their performance.

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“…First, we intend to use the logging infrastructure that we developed in this study to explore other aspects of cross-device interaction. We have already begun to use this data to explore temporal patterns of use between devices [19]. We might extend this investigation to look at the content of web pages and how they relate across devices, or to include other information tasks such as e-mail and calendar use.…”

Section: Future Workmentioning

confidence: 99%

Exploring Cross-Device Web Use on PCs and Mobile Devices

Kane

Karlson

Meyers

et al. 2009

Human-Computer Interaction – INTERACT 2009

Self Cite

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Abstract. In this paper, we explore whether sharing a user's web browsing activity across their computing devices can make it easier to find and access web sites on a mobile device. We first surveyed 175 smartphone users about their web use across multiple devices. We found that users shared web information between devices, but generally used cumbersome manual methods to do so. In a second study, we tracked the web sites visited by 14 participants on their PC and mobile phone, and used experience-sampling surveys to determine whether sharing sites across devices would be useful. We found that participants visited many of the same sites on both their mobile device and PC, and that participants were interested in viewing additional sites from their PC on their mobile device. Our results suggest that automatically sharing web activity information between devices has potential to improve the usability of the mobile web.

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Working Overtime: Patterns of Smartphone and PC Usage in the Day of an Information Worker

Cited by 94 publications

References 6 publications

Smartphone Dependency and Its Impact on Purchase Behavior

Smartphone Dependency and Its Impact on Purchase Behavior

University Procurement Officers’ Use of Technology When Seeking Information

Exploring Cross-Device Web Use on PCs and Mobile Devices

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