2021
DOI: 10.1037/apl0000913
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Working through an “infodemic”: The impact of COVID-19 news consumption on employee uncertainty and work behaviors.

Abstract: Uncertainty is a defining feature of the COVID-19 pandemic. However, because uncertainty is an aversive state, uncertainty reduction theory (URT) holds that employees try to manage it by obtaining information. To date, most evidence for the effectiveness of obtaining information to reduce uncertainty stems from research conducted in relatively stable contexts wherein employees can acquire consistent information. Yet, research on crises and news consumption provides reasons to believe that the potential for inf… Show more

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Cited by 81 publications
(66 citation statements)
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References 143 publications
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“…Moreover, daily exposures to death stats can cause emotional numbness in some, whereas it can trigger anxiety for many. This concern led to a media release by WHO declaring an "infodemic" crisis (35). Media has the potential to impact the development of children in positive ways.…”
Section: Bronfenbrenner's Model Of Child Development During Covid-19mentioning
confidence: 99%
“…Moreover, daily exposures to death stats can cause emotional numbness in some, whereas it can trigger anxiety for many. This concern led to a media release by WHO declaring an "infodemic" crisis (35). Media has the potential to impact the development of children in positive ways.…”
Section: Bronfenbrenner's Model Of Child Development During Covid-19mentioning
confidence: 99%
“…Because people wanted to stay informed, they accessed various online resources, which could contribute to communication and social overload. Due to the generalized lockdown measures around the globe, the use of information technology surged to permit telemedicine [23], telework [24,25] and online classes [26][27][28][29].…”
Section: Introductionmentioning
confidence: 99%
“…Although escape/avoidance is considered a maladaptive coping strategy (e.g., Allen & Leary, 2010 ), it was effective in coping with an overflow of information surrounding the pandemic (see Yoon et al, 2021 ) and perceived xenophobia (which was also attributed to TV news and mass-sharing applications). The participants blocked or muted certain channels or avoided certain social media entirely.…”
Section: Discussionmentioning
confidence: 99%