Working with users in system development: some methodological considerations

Benefits of and barriers to involving users in medical device technology development and evaluation

“…User-Producer Interaction. Overall this review has found unsurprisingly that cooperation between users and producers is essential for successful elicitation of user needs and knowledge (60). However, the interaction between users and producers in the manufacturing sector, including medical device manufacturing processes, may not be always as expected (12).…”

User involvement in healthcare technology development and assessment

“…interviews, usability tests and questionnaire surveys and indirect methods e.g. observation and simulation (Noyes and Starr, 1995), are used for involving users in healthcare technologies development and assessment. All methods of enquiry have advantages and disadvantages, however, some methods are more appropriate than others and their selection and application depends on the purpose and context of the inquiry.…”