2019
DOI: 10.1186/s12913-019-4638-4
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Workload and influencing factors in non-emergency medical transfers: a multiple linear regression analysis of a cross-sectional questionnaire study

Abstract: Background Human workload is a key factor for system performance, but data on emergency medical services (EMS) are scarce. We investigated paramedics’ workload and the influencing factors for non-emergency medical transfers. These missions make up a major part of EMS activities in Germany and are growing steadily in number. Methods Paramedics rated missions retrospectively through an online questionnaire. We used the NASA-Task Load I… Show more

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Cited by 6 publications
(3 citation statements)
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“…23 Problems with the implementation can also be linked to difficulties in sharing information within the organization and the heavy workload described in this case. Factors such as uncertain environments, 3,4 workload, 44 problematic guidelines 3,44 and ethical dilemmas 45 as to whose wishes the clinicians should comply with have previously been reported. 3,4 Furthermore, financial structures and political agendas are influential in the administration of EMS care, 46 and informs CR.…”
Section: Discussionmentioning
confidence: 97%
“…23 Problems with the implementation can also be linked to difficulties in sharing information within the organization and the heavy workload described in this case. Factors such as uncertain environments, 3,4 workload, 44 problematic guidelines 3,44 and ethical dilemmas 45 as to whose wishes the clinicians should comply with have previously been reported. 3,4 Furthermore, financial structures and political agendas are influential in the administration of EMS care, 46 and informs CR.…”
Section: Discussionmentioning
confidence: 97%
“…Wei et al investigated the subjective mental workload of twenty-two residents while entering prescriptions in a computerized physician order entry system by the National Aeronautics and Space Administration-Task Load Index (NASA-TLX) setup and suggested that workload tends to increase with increased sense of urgency level [66]. Keunecke et al related the overall workload to emergency and non-emergency medical transport based on subjective sense of urgency ratings and proposed that workload increases with a higher sense of urgency rating [67]. However, there has been no research effort that investigated the sense of urgency and cognitive workload with the help of eye gaze.…”
Section: Related Workmentioning
confidence: 99%
“…Aspects that are linked to human factors in EMS setting have not been identified specifically from paramedics’ point of view. It is crucial to better understand the human factors in the EMS setting to ensure occupational and patient safety as well as to improve paramedics’ well-being and performance [ 21 ]. Therefore, the present study investigated the human factors in the prehospital emergency medical care setting.…”
Section: Introductionmentioning
confidence: 99%