Workload assessment of air traffic controllers

Socha, Vladimír; Hanakova, Lenka; Valenta, Viktor; Socha, Luboš; Ábela, Richard; Kusmirek, Stanislav; Pilmannová, Terézia; Tecl, Jan

doi:10.1016/j.trpro.2020.11.027

Cited by 16 publications

(6 citation statements)

References 20 publications

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“…For such reasons, researchers have focused on detecting and assessing the MWLs of healthcare workers through various measures [ 8 , 9 , 10 ]. Similarly, the effect of multiple task handling on performance, as reflected by MWL, has also been studied in air traffic controllers [ 11 ], electric overhead traveling crane operators [ 12 ], and human system interface operators in nuclear power plants [ 13 ]. In the consumer context, MWL has been studied to understand the Quality of Experience (QoE) and User Experience (UX) [ 14 ].…”

Section: Introductionmentioning

confidence: 99%

A Systematic Review of In-Vehicle Physiological Indices and Sensor Technology for Driver Mental Workload Monitoring

Sriranga

Birrell

2023

Sensors

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The concept of vehicle automation ceases to seem futuristic with the current advancement of the automotive industry. With the introduction of conditional automated vehicles, drivers are no longer expected to focus only on driving activities but are still required to stay alert to resume control. However, fluctuations in driving demands are known to alter the driver’s mental workload (MWL), which might affect the driver’s vehicle take-over capabilities. Driver mental workload can be specified as the driver’s capacity for information processing for task performance. This paper summarizes the literature that relates to analysing driver mental workload through various in-vehicle physiological sensors focusing on cardiovascular and respiratory measures. The review highlights the type of study, hardware, method of analysis, test variable, and results of studies that have used physiological indices for MWL analysis in the automotive context.

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Section: Introductionmentioning

confidence: 99%

A Systematic Review of In-Vehicle Physiological Indices and Sensor Technology for Driver Mental Workload Monitoring

Sriranga

Birrell

2023

Sensors

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“…The recordings mainly include electrodermal activity (EDA) and heart rate variability (HRV). Recently, physiological measurements have been increasingly used to study controllers' comprehension of and responses to potential conflicts [24,32,33]. The standard deviation of normal-to-normal R-R intervals (SDNN, a time domain measures of HRV) and the alterations in the conductance of the skin (SC) were recorded in this research.…”

Section: Data Acquisition Devicementioning

confidence: 99%

A Field Study on Safety Performance of Apron Controllers at a Large-Scale Airport Based on Digital Tower

Zhang

Tian

Pan

et al. 2022

IJERPH

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The innovative concept of digital tower provides a new solution for reducing the construction and operation costs of airports with adverse natural environments, poor intervisibility conditions, or sparse traffic. However, it leads to changes in the situational awareness of air traffic controllers and to challenges in safety performance. To research the safety performance of apron controllers at a large-scale airport applying a digital tower, a field study was conducted at Baiyun International Airport in Guangzhou, China. In this study, we established a comprehensive index system from the perspective of situational awareness, which provided measurements on the areas of interests, gaze and physiological features, and vigilance of controllers. Three modules were compared: a physical tower module, a digital tower module with a large panoramic screen, and a digital tower module with a small panoramic screen. The differences in the safety performances of apron controllers are discussed in two aspects: adaptability and reliability. The results indicated that the apron controllers at the three modules performed different cognition patterns, but similar cognition effort was paid toward maintaining performance. Furthermore, the significant vigilance decrement of controllers exists between after-duty and before-duty, but with no significant difference among the three modules. In conclusion, apron controllers at a large-scale airport could obtain effective safety performances based on a digital tower that were no less than those from a physical tower.

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“…The workload that controllers are subjected to, be it too high or too low, can cause problems when it comes to performing their functions properly.To enhance the safety standards, a systematic and accurate assessment of the workload of ATCOs should be conducted (Socha et al , 2020).…”

Section: Introductionmentioning

confidence: 99%

How much workload is workload? A human neurophysiological and affective-cognitive performance measurement methodology for ATCOs

Suárez

Valdés

Moreno

et al. 2022

AEAT

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Purpose Air traffic controllers (ATCOs) play a fundamental role in the safe, orderly and efficient management of air traffic. In the interests of improving safety, it would be beneficial to know what the workload thresholds are that permit ATCOs to carry out their functions safely and efficiently. The purpose of this paper is to present the development of a simulation platform to be able to validate an affective-cognitive performance methodology based on neurophysiological factors applied to ATCOs, to define the said thresholds. Design/methodology/approach The process followed in setting up the simulation platform is explained, with particular emphasis on the design of the program of exercises. The tools designed to obtain additional information on the actions of ATCOs and how their workload will be evaluated are also explained. Findings To establish the desired methodology, a series of exercises has been designed to be simulated. This paper describes the project development framework and validates it, taking preliminary results as a reference. The validation of the framework justifies further study to extend the preliminary results. Research limitations/implications This paper describes the first part of the project only, i.e. the definition of the problem and a proposed methodology to arrive at a workable solution. Further work will concentrate on carrying out a program of simulations and subsequent detailed analysis of the data obtained, based on the conclusions drawn from the preliminary results presented. Originality/value The methodology will be an important tool from the point of view of safety and the work carried out by ATCOs. This first phase is crucial as it provides a solid foundation for later stages.

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Workload assessment of air traffic controllers

Cited by 16 publications

References 20 publications

A Systematic Review of In-Vehicle Physiological Indices and Sensor Technology for Driver Mental Workload Monitoring

A Systematic Review of In-Vehicle Physiological Indices and Sensor Technology for Driver Mental Workload Monitoring

A Field Study on Safety Performance of Apron Controllers at a Large-Scale Airport Based on Digital Tower

How much workload is workload? A human neurophysiological and affective-cognitive performance measurement methodology for ATCOs

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