Workplace bullying: responding with some emotional intelligence

Sheehan, Michael

doi:10.1108/01437729910268641

Cited by 107 publications

(76 citation statements)

References 13 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…Discussions about the possible link between layoffs or downsizing and workplace violence were frequent during the 1990s, however, and these factors are related to job security. A number of studies have found an association between downsizing/restructuring and bullying or occupational violence at the hands of supervisors, clients, or other workers 39,40) . Similarly, in studies of workplace violence in hospital workers, insecurity and reduced staffing levels were significant risk factors for being bullied by supervisors or being abused or assaulted by patients or their families 41) .…”

Section: Discussionmentioning

confidence: 99%

Work‐related Risk Factors for Workplace Violence among Korean Employees

Lee

Kim

2014

Journal of Occupational Health

View full text Add to dashboard Cite

The aim of this study was to identify work-related risk factors for workplace violence in a representative sample of Korean employees. Methods: We analyzed the associations between work-related factors and workplace violence in 29,171 employees using data from the 2011 Korean Working Conditions Survey. The survey included questions about verbal abuse, unwanted sexual attention, threats and behavior that humiliated the victim, physical violence, bullying/harassment and sexual harassment, and a respondent who answered yes to any of these 6 items was considered a victim of workplace violence. Results: The prevalences of verbal abuse, unwanted sexual attention and threats/ behavior that humiliated victims in the month preceding the study were 4.8, 1.0 and 1.5%, respectively. The prevalences of physical violence, bullying/harassment and sexual harassment in the year preceding the study were 0.7, 0.3 and 0.4%, respectively. Service workers had higher prevalences of overall workplace violence. Non-regular workers (OR=2.38, 95% CI=2.01−2.84), working more than 60 hours per week as opposed to 40−48 hours per week (OR=1.83, 95% CI=1.45−2.31) and night shift work (OR=1.88, 95% CI=1.54−2.30) were significant risk factors associated with workplace violence. Conclusions: Long working hours, job insecurity and night shift work were associated with a significant increase in workplace violence among

show abstract

Section: Discussionmentioning

confidence: 99%

Work‐related Risk Factors for Workplace Violence among Korean Employees

Lee

Kim

2014

Journal of Occupational Health

View full text Add to dashboard Cite

show abstract

“…This is no different than the executive/vice-chancellor's passing of the problems to the source of the problem to resolve! It is not surprising, therefore, that the number of cases after government legislation for stress-free working environment, including this one (also see [15,22,23,24]), demonstrated that the offending employers continued to show a disregard for the law, let alone any implementation of antiharassment recommendations. The politicians, trustees, auditors, legal community, staff, etc.…”

Section: Discussionmentioning

confidence: 99%

“…Similarly, a Canadian report [21] suggested a cost to employers of $3.5bn and when the costs of wage replacement, health, and medical care were included, the costs were estimated at $16bn. See also Sheehan for the Australian experience [22].…”

Section: Introductionmentioning

confidence: 99%

“…Examples of harassment may include belittling opinion, public humiliation, withholding of access to training, unnecessary disruption, obstruction, threats of dismissal, shifting of goalposts, removal of responsibility, and undue pressure to produce work [4]. Sheehan [22] reported psychological abuse in the workplace and discussed the damage caused, and the legal and economic risks to organisations that failed to address the problems.…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Quality of Life: A Case Report of Bullying in the Workplace

Shahtahmasebi

2004

The Scientific World JOURNAL

View full text Add to dashboard Cite

The literature on bullying in the workplace describes the mental and physical ill health suffered by the victims and their families as the consequences of the bullying. The literature also discusses methods of bullying such as overt and covert physical and psychological abuse. The implications are that the consequences of abuse go far beyond the intended target; from impact on the working environment to individuals' health to economic and financial loss. The literature suggests various recommendations to employers and managers to combat bullying at work. However, the common assumption within the literature has been that the bullying is done by a colleague, a line manager, or middle manager. Furthermore, it is often assumed that the executive/vice-chancellor, human resources, the trustees, or the governing board are unaware of bullying in their workplace. In this article, it is argued that cases of bullying (whether due to isolated individuals, competition, rivalry, power, or pure meanness as is reported in the literature) can only thrive in a bullying management culture. Therefore, debate and policy formulation must be directed at government level in the first instance. The case report is intended to raise some relevant issues to stimulate a debate and more research in this area.

show abstract

“…In Finland every fifth employee was a victim of workplace bullying or mental abuse in 2005. Sheehan, 1999; Bad leaders have consequences beyond their effect on followers 1 . The secondary effects of bad leadership can reflect themselves on the culture and the whole organization.…”

Section: Introductionmentioning

confidence: 99%

Apposition, contradiction, conflict and domination

Pynnönen

Takala

2014

International Journal of Public Sector Management

View full text Add to dashboard Cite

Purpose – The purpose of this paper is to qualitatively describe and explain the contemporary Finnish discourse of municipal managers. The emphasis within is on analyzing the encounters of the public sector management discourse and the private sector management discourse, and the effects that these encounters have on the construction and representation of municipal management. Design/methodology/approach – The study is based on a three-phase discourse analysis, proceeding from the textual and linguistic level through interpretive analysis to critical analysis. This analysis is based on the proceedings and presentations of a seminar of municipal leadership and management, arranged in 2013 in Finland. Findings – The encounters of the discourses form three types: apposition of actors; contradiction and conflict of contexts; and domination of the private sector discourse. Apposition is a surface-level phenomenon, synonymizing the actors of the two discourses. Contradiction and conflict are caused by the incompatibility of operational and value contexts. Domination is a phenomenon of prioritizing the private sector principles and values in conflict situations. All these may affect the role and work of, as well as expectations toward, the municipal manager. Research limitations/implications – Further research and more samples are needed to assess wider applicability of the present findings. Originality/value – The study highlights the roles of language and discourse in the construction and representation of municipal management and managers. It increases the importance of understanding the discursive elements of the new public management phenomenon. In addition, the study supplements the existing macro-level studies.

show abstract

Workplace bullying: responding with some emotional intelligence

Cited by 107 publications

References 13 publications

Work‐related Risk Factors for Workplace Violence among Korean Employees

Work‐related Risk Factors for Workplace Violence among Korean Employees

Quality of Life: A Case Report of Bullying in the Workplace

Apposition, contradiction, conflict and domination

Contact Info

Product

Resources

About