2018
DOI: 10.1108/s1746-979120180000014021
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Workplace Fear: A Phenomenological Exploration of the Experiences of Human Service Workers

Abstract: This chapter explores the meanings that human service workers employed in the airline industry and in Higher Education give to workplace fear, the ways it is expressed, and perceptions of its consequences. The findings reveal that fear is not a wholly 'negative' emotion, as it can contribute to the achievement of desirable outcomes when openly expressed, suggesting that simplistic evaluations of discrete emotions (i.e. positive or negative) and prescriptive organisational norms of emotional expression may bloc… Show more

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Cited by 3 publications
(2 citation statements)
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“…If failure happens, there is a possibility that an individual has a growing poor opinion of oneself, feelings of embarrassment when failure is exposed in the workplace that will catch other people's attention, and the propensity to dwell on the feelings of others. Antoniadou et al (2018) proposed that pressure is put on the individual as a result of fear of failure brought on by various workplace stimuli, such as the prospect of being publicly humiliated, dealing with managers questions, or one's degree of preparedness in facing others. Genuinely expressing concern toward other people helps to reduce fear since it encourages support and advice from coworkers and managers, as well as a feeling of autonomy and confidence.…”
Section: Level Of Fear Of Failurementioning
confidence: 99%
“…If failure happens, there is a possibility that an individual has a growing poor opinion of oneself, feelings of embarrassment when failure is exposed in the workplace that will catch other people's attention, and the propensity to dwell on the feelings of others. Antoniadou et al (2018) proposed that pressure is put on the individual as a result of fear of failure brought on by various workplace stimuli, such as the prospect of being publicly humiliated, dealing with managers questions, or one's degree of preparedness in facing others. Genuinely expressing concern toward other people helps to reduce fear since it encourages support and advice from coworkers and managers, as well as a feeling of autonomy and confidence.…”
Section: Level Of Fear Of Failurementioning
confidence: 99%
“…Further, this definition shows fear is distinct from anxiety, generally defined as a lengthier general state of distress brought about by less specific cues and, importantly, does not result in the organized responses of escaping or avoiding as is consistent with fear (Lang et al, 2000). According to Antoniadou et al (2018), "When perceived threats affect the accomplishment of goals and personal defense resources are limited, our existential sense of vulnerability and inadequacy increases, generating fear" (p. 274). Consistent with the literature on AET, which states that events are proximal causes of emotions (Cropanzano et al, 2017), the emotion of fear emerging from the event of job termination will immediately register within the individuals' psyche (Payne and Cooper, 2003), leading to a wide range of fearful outcomes.…”
Section: Job Terminationmentioning
confidence: 99%