Workplace health hazards: analysis of hotline calls over a six-year period.

Quint, J; Handley, Margaret A.; Cummings, Karen R.

doi:10.2105/ajph.80.2.202

Cited by 3 publications

(3 citation statements)

References 3 publications

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“…One potential source of counseling might be Teratology Information Services across the United States; but in a 2008 survey, occupational topics only accounted for 6% of their counseling time. 13 Occupational counseling services [14][15][16] have identified a demand for occupational reproductive counseling and the need to increase resource information for women's health providers. The American Congress of Obstetrics and Gynecology (ACOG) and the American Society for Reproductive Medicine (ASRM) recently issued a joint Committee Opinion on the role of reproductive health professionals in the prevention of exposure to environmental and occupational toxic chemicals.…”

Section: Overviewmentioning

confidence: 99%

“Will my work affect my pregnancy?” Resources for anticipating and answering patients’ questions

Grajewski

Rocheleau

Lawson

et al. 2016

American Journal of Obstetrics and Gynecology

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Authoritative information on occupational reproductive hazards is scarce and complex because exposure levels vary, multiple exposures may be present, and the reproductive toxicity of many agents remains unknown. For these reasons, women's health providers may find it challenging to effectively address workplace reproductive health issues with their patients who are pregnant, breast-feeding, or considering pregnancy. Reproductive epidemiologists at the Centers for Disease Control and Prevention National Institute for Occupational Safety and Health answered >200 public requests for occupational reproductive health information during 2009 through 2013. The most frequent occupations represented were health care (41%) and laboratory work (18%). The most common requests for exposure information concerned solvents (14%), anesthetic gases (10%), formaldehyde (7%), infectious agents in laboratories (7%) or health care settings (7%), and physical agents (14%), including ionizing radiation (6%). Information for developing workplace policies or guidelines was sought by 12% of the requestors. Occupational exposure effects on breast-feeding were an increasing concern among working women. Based on information developed in response to these requestors, information is provided for discussing workplace exposures with patients, assessing potential workplace reproductive hazards, and helping patients determine the best options for safe work in pregnancy. Appendices provide resources to address specific occupational exposures, employee groups, personal protective equipment, breast-feeding, and workplace regulations regarding work and pregnancy. These tools can help identify those most at risk of occupational reproductive hazards and improve workers' reproductive health. The information can also be used to inform research priorities and assist the development of workplace reproductive health policies.

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Section: Overviewmentioning

confidence: 99%

“Will my work affect my pregnancy?” Resources for anticipating and answering patients’ questions

Grajewski

Rocheleau

Lawson

et al. 2016

American Journal of Obstetrics and Gynecology

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“…Comparable consultation services in other states are infrequently accessible. An exception is California, which has a telephone hot line that provides information on workplace health hazards including reproductive hazards to workers, employers, the general public, and health professionals (Quint, Handley, & Cummings, 1990). Examples of other resources for public health nurses to enhance their knowledge and skills in the assessment and control of occupational exposures include the National Library of Medicine's MEDLINE database (Bethesda, MD), university-affiliated departments of genetics, the NIOSH (Atlanta, GA), and the 14 NIOSH-funded Educational Resource Centers located in various U.S. academic institutions.…”

Section: Discussionmentioning

confidence: 99%

A Description of an Occupational Reproductive Health Nurse Consultant Practice and Women's Occupational Exposures during Pregnancy

Hewitt

Tellier²

1996

Public Health Nursing

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It is estimated that each year 20 million workers in the United States are potentially exposed to a variety of reproductive hazards. In 1986, Wisconsin implemented an advanced practice public health nurse role to serve as the occupational reproductive health consultant to employees, employers, health care professionals, unions, and others. This article describes this advanced practice role in public health nursing and the women who sought reproductive health consultation. Data on the types of workplace exposures that these consultees had during pregnancy are used to illustrate the occupational history and its importance for pre-conceptional and early-pregnancy counseling. The sample for analysis was limited to the 118 women, aged 19-43 years, who received consultation services between 1990 and 1993 and whose pregnancies resulted in live births. Data were abstracted from the consultant's records of telephone and written consultations and linked to birth certificate records to provide information on smoking and alcohol use during pregnancy. The findings are summarized using descriptive statistics. Implications of the findings for public health nursing are discussed.

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“…The previous research on health hotlines has demonstrated the signi cant potential of health hotlines in improving citizens' health literacy, conducting public health surveillance and optimizing health resource allocation [2][3][4][5][6] . Analyzing the data from the Shanghai 12320 Health Hotline can provide a comprehensive understanding of residents' true health service needs and the primary issues affecting the health sector in Shanghai.…”

Section: Introductionmentioning

confidence: 99%

Top Health Service Concerns: A Data Mining Study of the Shanghai Health Hotline

Shi,

Zhao,

Shi

et al. 2023

Preprint

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Objective Our study aims to explore the health service issues of public concern through analyzing the basic characteristics of callers and information from health service work orders. The findings of this study will provide a reference to relevant government departments and assist the government in optimizing the allocation of health resources. Methods We used 16,962 original work orders from the Health Hotline in Shanghai since 2015 as our research data. We applied natural language processing to analyze the work orders. We conducted data cleaning on the work orders' textual content, and established a work order database. We performed analysis on call duration, content, purpose, topic, and other dimensions, using the 12320 Health Hotline call records from Shanghai in 2015. Results Out of the calls, they were categorized into four main groups: complaints, suggestions, inquiries and requests for assistance. Among these calls, the most common category was complaints with a total of 8,669 (51.11%), followed by help-seeking with 3335 (19.66%), consulting with 2727 (16.08%) and comments and opinion suggestions with 1484 (8.75%). The analysis of the data also showed that 6,689 calls (56.88%) from men outnumbered 5,071 calls (43.12%) from women, with 2,126 calls from parents (56.84%) slightly outnumbered 1,614 calls from children (43.16%). Furthermore, the top 10 health service concerns in Shanghai included attitudes towards services, medications, fees, registration, family planning, medical disputes, ambulances, environmental health, illegal medical practices, and immunization. Conclusions The concerns reflected by the Shanghai Health Hotline mirror the genuine health service needs of residents, carrying significant implications for urban health governance. These top 10 health service concerns in Shanghai hold paramount importance. They provide valuable insights for relevant government departments to implement targeted measures aimed at enhancing the quality of health services.

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Workplace health hazards: analysis of hotline calls over a six-year period.

Cited by 3 publications

References 3 publications

“Will my work affect my pregnancy?” Resources for anticipating and answering patients’ questions

“Will my work affect my pregnancy?” Resources for anticipating and answering patients’ questions

A Description of an Occupational Reproductive Health Nurse Consultant Practice and Women's Occupational Exposures during Pregnancy

Top Health Service Concerns: A Data Mining Study of the Shanghai Health Hotline

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