Workplace Ostracism and Counterproductive Work Behaviors among Nurses

Ebrahim, Salwa Ahmed Mohamed; Eldeep, Nashwa Mahmoud

doi:10.21608/ejhc.2020.166531

Cited by 3 publications

(5 citation statements)

References 15 publications

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“…These findings are in the same line with (33) who found that half of the studied nurses suffered from low WPO. The findings are similar to (34) who reported that two-thirds of studied nurses had a moderate level of WPO and one fifth had low WPO. This is in contrast with (35) who indicated that ostracism is mainly observed in healthcare organizations.…”

Section: Discussionsupporting

confidence: 90%

Relationship between Nurses' Workplace Ostracism, Harmony and Compassionate Goal at Main Mansoura University Hospital

Abdou,

Hagrass

2023

Mansoura Nursing Journal

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Background: Nursing has a reputation for being a predominantly stressful profession. Ostracism, which is a form of mistreatment in the nursing workplace, is neglected in the nursing profession although it can affect the quality of healthcare services. Aim: This study aims to assess the relationship between nurses' workplace ostracism, harmony and compassionate goal at Main Mansoura University Hospital. Research design: A descriptive correlational research design was used. Methods: A convenience sample consisted of 101 staff nurses were enrolled in the study. Data were collected by using three tools namely workplace ostracism, harmony and compassionate goal scale. Results: The study finding revealed that all of staff nurses were low level regarding workplace ostracism, while more than three quarter of them have high level of harmony and majority of them have a satisfactory level regarding compassionate goal. As well, there was a highly significant relation between workplace ostracism and harmony and a highly significant relation between harmony and compassionate goal. Conclusion:There was a highly significant relation between workplace ostracism and harmony and a highly significant relation between harmony and compassionate goal. Recommendation: Health care organizations must always look for novel approaches to detect the presence of workplace ostracism and investigate its causes, such as work overload, bad role models, or communication styles. As well, encourage nurses to socialize with one another frequently and provide them with opportunity to do so.

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Section: Discussionsupporting

confidence: 90%

Relationship between Nurses' Workplace Ostracism, Harmony and Compassionate Goal at Main Mansoura University Hospital

Abdou,

Hagrass

2023

Mansoura Nursing Journal

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“…In contrast, Mlika et al [54] indicated that ostracism is frequently observed in healthcare organizations. Ebrahim and Eldeep [43] reported that two-thirds of the studied nurses had a moderate level of workplace ostracism and one fifth had low workplace ostracism. They suggested that bias from management, peer jealousy, and actual health problems among nurses were at blame.…”

Section: Discussionmentioning

confidence: 93%

“…Therefore, when nurses ostracised by their colleagues, start to feel powerlessness, unhappiness, hostility, and unworthiness, which ultimately cause counterproductive work behaviours. Ostracism caused employees' psychological burden as emotional exhaustion, work tense and these pressures could upset their work and cause work conflict [43,44].…”

Section: Discussionmentioning

confidence: 99%

Work ethics and its relationship with workplace ostracism and counterproductive work behaviours among nurses: a structural equation model

Elliethey,

Aly Abou Hashish,

Ahmed Mohamed Elbassal

2024

BMC Nurs

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Background The organization’s work ethics is the cornerstone to promoting positive nurses’ behaviours and overcoming counterproductive ones. Purpose The current study aims to explore the relationship between work ethics (WEs) and counterproductive work behaviours (CWB) among nurses and testify to the mediating role of workplace ostracism (WO) in this relationship. Methods A descriptive correlational study was conducted in an Egyptian hospital. A convenient sample of staff nurses (N = 369) who agreed to participate in the study answered work ethics, counterproductive work behaviours, and workplace ostracism questionnaires, which were proven to be valid and reliable study measures. Descriptive and inferential statistics were applied, and relationships were presented using structural equation modelling. Ethical Considerations Ethics Committee approval, written informed consent, data privacy and confidentiality, and participants’ rights to voluntary participation and withdrawal were maintained. Results The majority of nurses (78.5%) perceived a high level of work ethics while majority of nurses reporting low levels of counterproductive work behaviours and workplace ostracism (82.25%, 75.75%), respectively. In addition to the negative correlations, the findings revealed that WEs have a significant negative influence on each of CWB (β − 0.482, p < 0.005) and WO (β − 0.044, p < 0.005). The regression analysis showed that WEs can negatively predict about 15% of the variance in each of CWB and WO. On the other hand, WO has a positive effect on CWB (β 0.035, p < 0.021) and mediates the relationship between WEs and CWB. Discussion Ostracism negatively affects the attitudes of nurses, which in turn results in negative behavioural outcomes (i.e., deviant behaviour). Conclusion It is imperative for the hospital and nurse managers to establish a work environment that fosters support and cultivate work ethics and ethical work climate with the aim of managing negative work behaviours, enhancing nurses’ retention and satisfaction, and eventually improving the quality of patient care.

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“…In that study, 57% of staff nurses (N = 100) had a low level of workplace ostracism. In addition, the second recent study by Ahmed and Mahmoud (2020) reported that two-thirds of nurses (N = 349)…”

Section: Discussionmentioning

confidence: 99%

“…In that study, 57% of staff nurses ( N = 100) had a low level of workplace ostracism. In addition, the second recent study by Ahmed and Mahmoud (2020) reported that two‐thirds of nurses ( N = 349) had experienced a moderate level of workplace ostracism. Although we had in this study other professional groups than only nurses, it is possible to examine the results in an indicative way in relation to each other.…”

Section: Discussionmentioning

confidence: 99%

Workplace ostracism in healthcare: Association with job satisfaction, stress, and perceived health

Manninen,

Koponen,

Sinervo

et al. 2023

Journal of Advanced Nursing

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AimsTo examine (1) the association between healthcare workers' workplace ostracism and job satisfaction, stress and perceived health, and (2) whether this relationship is mediated by loneliness and self‐esteem.DesignA cross‐sectional study.MethodsHealthcare (N = 569) managers and employees (nurses, practical nurses, doctors and social workers) in Finland responded to a semi‐structured survey in January 2021 and evaluated their experiences of workplace ostracism, job satisfaction, stress, perceived health, loneliness and self‐esteem during the last year. To examine the association of these variables, linear regression and mediator model tests were performed.ResultsWorkplace ostracism had a clear direct association with job satisfaction, stress and perceived health. Loneliness fully mediated the relationship between workplace ostracism, stress and perceived health, and partly mediated the association between workplace ostracism and job satisfaction. Self‐esteem partly mediated the association between workplace ostracism, stress, job satisfaction and perceived health.ConclusionThe experience of workplace ostracism in organizations is a significant factor in job satisfaction, stress and perceived health. Healthcare organizations could strengthen job satisfaction and increase workers' well‐being by strengthening social relationships in the organization and, via that, reducing turnover intention.Implications for the profession and patient careThis study gives understanding and information to the healthcare profession on how workplace ostracism affects work well‐being and workplace relationships. Workplace ostracism decreases interaction, which can also endanger patient care if information is not openly exchanged.ImpactThis study indicated that workplace ostracism weakened job satisfaction more than loneliness. More commonality and consideration for others at work are needed because these factors may help increase work well‐being and decrease exits from working life. Further research is needed on why workplace ostracism occurs in healthcare workplaces.Reporting MethodSTROBE.Patient or Public ContributionNo patient or public contribution.

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Workplace Ostracism and Counterproductive Work Behaviors among Nurses

Cited by 3 publications

References 15 publications

Relationship between Nurses' Workplace Ostracism, Harmony and Compassionate Goal at Main Mansoura University Hospital

Relationship between Nurses' Workplace Ostracism, Harmony and Compassionate Goal at Main Mansoura University Hospital

Work ethics and its relationship with workplace ostracism and counterproductive work behaviours among nurses: a structural equation model

Workplace ostracism in healthcare: Association with job satisfaction, stress, and perceived health

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