“…Managerial deficit in emotional intelligence is tantamount to poor management of diversity, which could potentially lead to, poor interpersonal relations, discrimination, employee turnover, absenteeism, loss of organizational repute, inability to attract quality employees and poor performance outcomes. For managers, the benefits of emotional intelligence in managing diversity potentially include, increased self-confidence, harmonious relationships and decreased stress (Osibanjo, Salau, Falola & Oyewunmi, 2016). For the organization potential benefits include, increased teamwork and collaboration, enhanced commitment, motivation, decreased conflict, positive attitude, decreased turnover, creativity, and innovation from diverse perspectives.…”