Workplace violence in emergency departments: The health professionals and security personnel alliance

Ramacciati, Nicola; Giusti, Gian Domenico

doi:10.1111/1742-6723.13608

Cited by 17 publications

(13 citation statements)

References 10 publications

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“…52 Similarly Ramacciati et al 9 called for "suitable environments with adequate structural measures"; however, this largely amounted to official security measures such as police presence and cameras. 9,53 As such there is growing awareness about how the ED environment can contribute or compound ED violence. The phenomenon of being "forced to wait" 54 is now more clearly understood as stressful.…”

Section: Discussionmentioning

confidence: 99%

“…Although the provision of TV, newspapers, and magazines was also discussed 52 . Similarly Ramacciati et al 9 called for “suitable environments with adequate structural measures”; however, this largely amounted to official security measures such as police presence and cameras 9,53 . As such there is growing awareness about how the ED environment can contribute or compound ED violence.…”

Section: Discussionmentioning

confidence: 99%

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An integrative review of waiting time, queuing, and design as contributory factors to emergency department violence

Timmins

2021

J Evidence Based Medicine

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Objective: Reports of violence in health care are continuously increasing. Globally there are attempts to manage this phenomenon. However, while risk factors have been identified, there is a tendency to over accentuate the extent of their contribution. Alcohol and drug misuse, for example, are frequently reported, with limited consideration of the ED environment. By far the biggest cause of violence appears to be the presentation of conditions related to or accompanied by mental illness and the impact of queuing and crowded departments on patients and their families. This study aims to examine the extent to which ED waiting times, design and queuing are linked to ED violence.Methods: An integrative literature review was performed using CINAHL Complete and MEDLINE databases. 110 papers were initially selected, and the final analysis included 25 papers. Results:The literature revealed three emerging themes: the nature of emergency department violence, environmental contributory factors and its management and control. Conclusion:The findings of this review reveal several causes of violence. Surprisingly most approaches take a victim blaming approach aimed at identifying potential perpetrators rather than taking a holistic approach to prevention that would also address environmental and societal issues. More is needed in terms of implementation of more far-reaching, practical, and effective management solutions to promote health care workers' safety and adequately support vulnerable patients.

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Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

An integrative review of waiting time, queuing, and design as contributory factors to emergency department violence

Timmins

2021

J Evidence Based Medicine

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“…Previous studies have also identified differences in doctors understandings of violence as a barrier to prevention and management 12 . There is also emerging knowledge about the interaction between healthcare workers and security staff and its impacts on violence prevention and management 21 . Programmes regarding violence education, reporting and responding to violence at all levels could be improved.…”

Section: Discussionmentioning

confidence: 99%

“…12 There is also emerging knowledge about the interaction between healthcare workers and security staff and its impacts on violence prevention and management. 21 Programmes regarding violence education, reporting and responding to violence at all levels could be improved.…”

Section: Societal and Organisational Culturementioning

confidence: 99%

Daily reality of violence in a rural emergency department: Is violence becoming the new normal?

Jacob

Vuuren

Kinsman

et al. 2022

Emerg Medicine Australasia

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Objectives Violence in emergency healthcare is a persistent and concerning problem. The objective of the present study was to explore and understand rural nurses' views on the daily experience and impact of violence, and its perpetrators. Methods The present study took a descriptive exploratory approach. Two focus groups were held with nurses from an ED at a rural hospital in New South Wales, Australia. Results Violence occurred regularly and had a significant impact on staff. Nurses go to work expecting to search patients for weapons and be physically and verbally abused. Tolerating and being able to manage violence has become a rite of passage. Conclusions The present study shows that rural workers, like metropolitan workers, feel experiences of violence are a routine part of their roles. Violence in healthcare is a societal issue, that cannot be solved without a multifactor approach that considers the characteristics of the perpetrators.

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“…Workplace violence (WPV) is a universal problem that threatens the health and safety of workers (Ramacciati and Giusti, 2020). Indeed, Lanctôt and Guay (2014) revealed the different sectors affected by this pandemic, such as those of healthcare settings, transport, education and commerce.…”

Section: Introductionmentioning

confidence: 99%

An exploratory study on the prevalence of workplace violence: the case of Algerian hospitals

Heddar

Djebabra

Saadi

2022

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PurposeWorkplace violence is a universal phenomenon that is constantly increasing. In this regard, this study aims to investigate the prevalence of violence committed against Algerian health professionals.Design/methodology/approachA cross-sectional survey, based on an anonymous, self-administered questionnaire, was conducted in healthcare settings of eastern Algeria (where 144 respondents participated in this study). Besides, socio-demographic characteristics and data related to violence, including its prevalence, different forms, perpetrators, reporting and the way it is handled, were analyzed using descriptive and inferential statistics.FindingsHalf of the respondents were victims of violence. More specifically, 90.1% of them were verbally abused. Compared to physical violence, verbal violence was significantly perpetrated against women and young health professionals (p < 0.05). However, nurses and those with less than or equal to five years of work experience were the most vulnerable to both types of violence (p < 0.05). Moreover, the main perpetrators were the patients' relatives (70%) followed by the patients themselves (51.4%). In terms of risk treatment, aggressors were verbally warned (60%). For violence reporting, 31% of the respondents observe such a fact as not being important. Finally, 65.7% of the participants reported that their employers had provided them with security measures (guards).Originality/valueThis is the first study conducted in Algeria that examines the prevalence of violence and its relationship with socio-demographic characteristics. Authorities must react effectively to solve this problem by implementing preventive and anticipatory strategies.

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Workplace violence in emergency departments: The health professionals and security personnel alliance

Cited by 17 publications

References 10 publications

An integrative review of waiting time, queuing, and design as contributory factors to emergency department violence

An integrative review of waiting time, queuing, and design as contributory factors to emergency department violence

Daily reality of violence in a rural emergency department: Is violence becoming the new normal?

An exploratory study on the prevalence of workplace violence: the case of Algerian hospitals

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