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Abstract

Research focused on the diagnosis of coexistence within our educational environments is becoming increasingly relevant when it comes to taking measures to improve the school environment in our centers. Its importance lies in knowing what the perception of conflict is in order to implement programs conducive to solving the conflicts that arise. Therefore, the aim of this study is to analyze how students perceive one of the most common conflicts, verbal violence. The research methodology is quantitative with a non-experimental design based on the validated Likert-type questionnaire CUVE3-ESO. The analyses were descriptive and inferential statistics. The sample consisted of 220 students of compulsory secondary education (ESO) of a concerted center in Malaga. The results indicate the existence in the classroom of a significant level of verbal violence among students and, to a lesser extent, between students and teachers, always from the perspective of the students. It is concluded that direct verbal violence between students and teachers can be addressed with the implementation of school peer mediation, a tool that is proposed as an appropriate formula for positive conflict management.