2015 International Conference on Interactive Mobile Communication Technologies and Learning (IMCL) 2015
DOI: 10.1109/imctl.2015.7359611
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Y.S.Y.D. - You Stay You Demand: User-centered design approach for mobile hospitality application

Abstract: The evolution and widespread use of mobile technologies has boosted the hotel industry to develop applications for these devices. Several tourism applications and services for mobile devices have been developed in recent times. However, many of these services are not oriented for hotel guest, rather than these services are more focused on delivering information instead of targeting the specific needs of guests.Based on a study carried out in Portugal by the researchers, were found that the most mobile hotel ap… Show more

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Cited by 7 publications
(2 citation statements)
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“…The use of user-centered design methods in various fields such as in the areas of education (Hamdi and Hamtini, 2016), cartography, GIScience and visual analytic (Roth et al, 2015), games (Brox et al, 2017), hospitality (Esteves and Pereira, 2015), medical (Risald et al, 2018), etc. Research conducted by Esteves, et al, in the field of hospitality for mobile hospitality applications using user-centered design, applications designed to propose communication services between hotel staff and hotel guests, increase user satisfaction and reduce response time so that users are more efficient in spent time (Esteves and Pereira, 2015). Schnall, et al, to design health applications, the results of this study are to support the use of a framework of Information System Research as a guide for developing future health applications (mHealth) (Schnall et al, 2016).…”
Section: Literature Reviewmentioning
confidence: 99%
“…The use of user-centered design methods in various fields such as in the areas of education (Hamdi and Hamtini, 2016), cartography, GIScience and visual analytic (Roth et al, 2015), games (Brox et al, 2017), hospitality (Esteves and Pereira, 2015), medical (Risald et al, 2018), etc. Research conducted by Esteves, et al, in the field of hospitality for mobile hospitality applications using user-centered design, applications designed to propose communication services between hotel staff and hotel guests, increase user satisfaction and reduce response time so that users are more efficient in spent time (Esteves and Pereira, 2015). Schnall, et al, to design health applications, the results of this study are to support the use of a framework of Information System Research as a guide for developing future health applications (mHealth) (Schnall et al, 2016).…”
Section: Literature Reviewmentioning
confidence: 99%
“…As for the software proposed in the present prototype, Android is found with Kotlin as a tool that will serve us to convert the Java code into Kotlin so that the source code is reduced and provides other competitive advantages for the development of the App, in other research carried out on the maintainability and modularity of Android mobile applications with anti-pattern and model-view-presenter design pattern , you can see that they applied design patterns that helped them with the reduction of source code and interactivity at the time of programming the application [20]. In addition, another article mentions that object-oriented architecture, for the development of an application, does not guarantee dependency on programming modules, so it is proposed to use a programming language such as Java or C++ in the Model View and Controller (MVC) environment [21].For the interactivity and handling of the application for all types of users, it was proposed to use the Framework such as HTML, JavaScript, JQuery, to show a friendly environment, manageable for all types of user subscribed in the application it is necessary to make interactive applications and easy to understand when training in the behavior of the same [22].…”
Section: About the Case Studymentioning
confidence: 99%