Young Generation’s Mobile Payment Adoption Behavior: Analysis Based on an Extended UTAUT Model

Wei, Min-Fang; Luh, Yir‐Hueih; Huang, Yu‐Hsin; Chang, Yun-Cih

doi:10.3390/jtaer16010001

Cited by 15 publications

(6 citation statements)

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“…While consumers would enjoy price discounts and have better experiences from digital wallets, merchants would benefit from higher sales volume and lower marketing expense. Many studies confirmed the positive influence of promotion on BI (Wei et al, 2021).…”

Section: Promotionmentioning

confidence: 85%

Determinants of digital wallet adoption and super app: A review and research model

Sutticherchart,

Rakthin

2023

Management &Amp; Marketing

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As many companies are transforming through digitalisation to increase efficiency and effectiveness of business processes, financial technology firms innovated the digital wallet as an omnichannel payment to facilitate the digital payments. This review aims to explore the conceptual structure of the digital wallet knowledge base in business and management literature and the determinants that influence the consumer adoption decision of a digital wallet. A bibliometric approach is used to analyse 156 Scopus-indexed documents in this study field. Author co-citation reveals four key schools of thought: digital marketing and consumer behaviour, management and business analytics, mobile commerce and technology, and information and communication technology. The temporal overlay keyword cooccurrence map shows the topical focus changes of research from mobile payment technology, business uses, and determinants of digital wallet adoption. The top cited empirical documents also show that perceived usefulness, perceived ease of use, trust or perceived ability, perceived risk, and perceived value are consumers’ key considerations in choosing digital wallets for payments. This review seeks to contribute to both scientific knowledge and the model of research practice that could provide insights into digital wallet payment. The comprehensive research framework proposes the facilitators and inhibitors which employ the status quo bias theory and presents the mediating effects of the unified theory of acceptance and use of technology constructs on behavioural intention to use a digital wallet, positive word of mouth, and user satisfaction. Four additional determinants augment the existing theories, including perceived trust, perceived security and privacy, promotion, and super app for novelty.

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Section: Promotionmentioning

confidence: 85%

Determinants of digital wallet adoption and super app: A review and research model

Sutticherchart,

Rakthin

2023

Management &Amp; Marketing

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“…We selected the control variables, drawing on the existing literature on mobile payment adoption (e.g., Moorthy et al, 2020; Wei et al, 2021; Zhao & Zhao, 2022; Zhao, Wu, & Guo, 2022; Zheng & Ma, 2021), household expenditures (Chang et al, 2022; Eika et al, 2020; Zhu et al, 2021), and subjective wellbeing (Dufhues et al, 2023; Ma, Vatsa, & Zheng, 2022; Ugur, 2021). Specifically, the variables representing age, gender, education levels, marital status, trust perception, household size, investment activity, car ownership, social interaction, internet penetration rate, urban (versus rural), and geographical location were included as control variables in the empirical analysis.…”

Section: Data and Descriptive Statisticsmentioning

confidence: 99%

Impact of mobile payment adoption on household expenditures and subjective well‐being

He,

Ma,

Vatsa

et al. 2023

Review Development Economics

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This paper estimates the effects of mobile payment adoption on household expenditures and people's subjective well‐being. We consider four categories of household expenditures (that on clothes, durable goods, consumer goods, and cultural and leisure activities) and four indicators (life satisfaction, contentment, income satisfaction, and depression) of subjective well‐being. We use the Augmented Inverse Probability Weighting estimator to analyze the 2017 Chinese General Social Survey data while accounting for the selection bias inherent in mobile payment adoption. The empirical results show that people's decisions to adopt mobile payment are positively associated with their educational levels, car ownership, social interaction, internet penetration rate, and residential location. Mobile payment adoption significantly increases household expenditures on consumer goods and cultural and leisure activities but not on expenditures on clothes and durable goods. Moreover, mobile payment adoption significantly decreases people's contentment while increasing depression. We also find that mobile payment adoption significantly decreases the contentment of urban people but significantly increases the depression of rural people.

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“…The results indicate that apart from the social influence performance expectancy plays a crucial role in the adoption of digital payment systems. Wei et al [38] study was undertaken to determine the acceptance of mobile payment by retailers. There were several factors which were scrutinized regarding their significance in the adoption of mobile payment apps.…”

Section: Introductionmentioning

confidence: 99%

Analysis of Factors Affecting Use Behavior towards Mobile Payment Apps: A SEM Approach

Linge

Chaudhari

Kakde

et al. 2023

Human Behavior and Emerging Technologies

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The main aim of this research study is to examine the impact of five independent variables viz. performance expectancy, effort expectancy, social influence, facilitating conditions, and hedonic motivation on behavioral intention to use mobile payment apps. This study is further aimed at investigating the influence of behavioral intention on the use behavior of mobile payment app users. This study strives to investigate the use behavior of people who have already used mobile payment apps like Google Pay, PhonePe, and PayTM previously for making payments for the products and services they have purchased from various sellers. The researchers used the UTAUT2 theory to examine the relationship between the independent and dependent variables mentioned above. The data was collected from 618 mobile payment app users from Vidarbha, M.S., India. Availability sampling and purposive sampling techniques were adopted for the final selection of the respondents. A structured questionnaire was designed by the researchers for collecting the required primary data. The six proposed hypotheses were tested by using SMART-PLS 3.3.5 software. The results indicated support for all six proposed hypotheses. The proposed model explained a substantial amount of variance in behavioral intention ( R 2 = 71.8 % and R 2 = 76.5 %) in use behavior towards mobile payment apps explained by independent variables. Facilitating conditions exhibited the strongest effect on behavioral intention.

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Young Generation’s Mobile Payment Adoption Behavior: Analysis Based on an Extended UTAUT Model

Cited by 15 publications

References 0 publications

Determinants of digital wallet adoption and super app: A review and research model

Determinants of digital wallet adoption and super app: A review and research model

Impact of mobile payment adoption on household expenditures and subjective well‐being

Analysis of Factors Affecting Use Behavior towards Mobile Payment Apps: A SEM Approach

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