Zachowania pracowników muzeów w okresie COVID-19 w perspektywie ekonomii behawioralnej na przykładzie Muzeum Okręgowego w Rzeszowie

Abstract

Purpose – The pandemic has hampered the functioning of all cultural institutions, including museums. The only way to reduce the transmission of the virus in the population was to change behavior. NPI (nonpharmaceutical interventions) are tools that tried to control the course of the pandemic. The aim of the article was to identify behavioral errors in the work of professional employees of the District Museum in Rzeszów during the COVID‑19 pandemic. Research method – The method of critical literature analysis was used. In the form of a case study, the work of the District Museum in Rzeszów was analyzed, using information from participant observation and structured interviews. Results – The pandemic crisis has led to increased digital transformation activities and highlighted problems related to the financing aspect. The identified errors in the behavior of museum employees were errors resulting from information overload, uncertainty of the future, concerns about the use of interventions, and wishful thinking. Originality / value / implications / recommendations – The originality of the study results from the diagnosis of the research gap relating to museum employees in terms of their response to non‑medical interventions in the workplace during the COVID pandemic. There are no known analyzes of behavioral errors at the workplace in relation to non‑medical interventions. Therefore, this is an innovative approach to the topic and important from the point of view of implementing regulatory solutions during the crisis.