Context. The ‘Great Dimming’ of the prototypical red supergiant Betelgeuse, which occurred between December 2019 and April 2020, gives us unprecedented insight into the processes occurring on the stellar surface and in the inner wind of this type of star. In particular it may bring further understanding of their dust nucleation and mass-loss processes. Aims. Here, we present and analyse VLTI/MATISSE observations in the N band (8–13 µm) taken near the brightness minimum in order to assess the status of the dusty circumstellar environment. Methods. We explored the compatibility of a dust clump obscuring the star with our mid-infrared interferometric observations using continuum 3D radiative transfer modelling, and probed the effect of adding multiple clumps close to the star on the observables. We also tested the viability of a large cool spot on the stellar surface without dust present in the ambient medium. Results. Using the visibility data, we derived a uniform disk diameter of 59.02 ± 0.64 mas in the spectral range 8–8.75 µm. We find that both the dust clump and the cool spot models are compatible with the data. Further to this, we note that the extinction and emission of our localised dust clump in the line of sight of the star directly compensate for each other, making the clump undetectable in the spectral energy distribution and visibilities. The lack of infrared brightening during the Great Dimming therefore does not exclude extinction due to a dust clump as one of the possible mechanisms. The visibilities can be reproduced by a spherical wind with dust condensing at 13 stellar radii and a dust mass-loss rate of (2.1–4.9) × 10−10 M⊙ yr−1; however, in order to reproduce the complexity of the observed closure phases, additional surface features or dust clumps would be needed.

From November 2019 to April 2020, the prototypical red supergiant Betelgeuse experienced an unexpected and historic dimming. This event was observed worldwide by astrophysicists, and also by the general public with the naked eye. We present here the results of our observing campaign with ESO’s VLT and VLTI in the visible and infrared domains. The observations with VLT/SPHERE-ZIMPOL, VLT/SPHERE-IRDIS, VLTI/GRAVITY and VLTI/MATISSE provide spatially resolved diagnostics of this event. Using PHOENIX atmosphere models and RADMC3D dust radiative transfer simulations, we built a consistent model reproducing the images and the photometry.