The main aim of this study is to determine how citizenship behaviors may be shaped in the Armed Forces. The presented study is by far the first that thoroughly examines connections between all aspects of organizational climate (OC), perceived organizational support (POS), and organizational citizenship behavior (OCB) in the Polish Army. Research hypotheses were examined using data collected from a sample of 139 military officers from the Polish Land Forces. Results showed that some of the OC parameters and POS, especially those coming from other soldiers were positively connected with OCB. Implications of OCBs and practical management are discussed, and directions for future research are suggested.

Purpose The purpose of this paper is to develop a comprehensive theory for sustainable education. Design/methodology/approach The authors have used a multiple case studies approach. Findings The authors have identified ten drivers that influence sustainable education. Most of these drivers have been drawn on the basis of extensive literature review; however, some of the drivers are novel to the current study, such as attitude, behavior, and promotion. Research limitations/implications The framework needs to be validated using empirical research with a large-sample size. Practical implications The study offers guidelines to universities and institutions that want to impart sustainable education to their students for better employability. Social implications The study makes an immense contribution to society by recognizing the need for sustainable education and identifying how to achieve better results. Originality/value The current paper contributes to the existing literature by identifying three novel constructs and how the constructs can shape sustainable education to address current market needs.

Background:Technology has changed the face of the hospitality industry; a great example is the online reviews, which have become a critical facet of consideration during the hotel booking decision. In the past similar research have been conducted which elaborate on the transition from traditional word of mouth to the electronic word of mouth. While some researchers have tried to bridge the gap between the hotel's resolutions to a negative experience to what the guest wants. However, very few have researched on how to effectively manage the increasing online reviews and how to tackle online reputation on travel portals such as Trip advisor. Through this research we have attempted to evaluate the impact of the increasing online reviews and further, this research is to analyze the attitude of the hotels that use modern software's to reduce the negative impact on hotel bookings.Methods: To fulfill this research, a mixed method approach is used , a combination of qualitative tools such as semi-structured interviews and quantitative tools such as survey questionnaires. The travelers ascertained that the reviews are a critical factor they considered while booking a hotel room through these questionnaires and interviews. They also highlighted on the impact of the recovery process to a negative experience and how does it affect the hotel bookings. While interviews conducted gave the hotel's insight to online reviews and how they are overcoming it.Conclusion:.This current research examines the relationship of these two factors and provides implications for academics and hotelier's, while it will also contribute to future research on similar topics.

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