Several studies have demonstrated the impact of quality teacher performance on teaching and students' learning (Minelli, Rebora and Turri, 2015, Brewer, Knoeppel andLindle, 2015). In addition to accountability (Blackmore, 2009), the evaluation of teachers' performance allows to evaluate the quality of teaching. Students are often asked to evaluate the performance of their teachers (Carrell and West, 2010, Braga, Paccagnella and Pellizzari, 2014, Nikolaidis and Dimitriadis, 2014 since their feedback is a way of assessing the results of teaching and to point out the aspects to be improved. It was for this purpose that the Government of East Timor defined in 2013 measures to improve the quality of public education, through the National Strategic Plan for Education 2011-2030 (METL, 2011. In this study we intend to evaluate the impact of these recent measures on the timorese public higher education teachers' performance. We question how the students evaluate the performance of the competences of the teachers of the National University of East Timor (UNTL)? Using a random sample of 342 students enrolled in four of the nine faculties of UNTL, surveys were carried out to evaluate the pedagogical, professional, social and personal competencies. The results showed a very positive performance of all teachers' competences, in particular the pedagogical and professional competences. It was pointed out the need to enhance the use of the information and communication technologies and to introduce more diversified pedagogical resources in the classroom, for a more effective and meaningful learning of students.This is an open access article under the terms of the Creative Commons Attribution License 4.0, which allows use, distribution and reproduction in any medium, provided the original work is properly cited.
The evaluation of the lecturing performance in East Timor is a key part of the Timorese education system that declares, in accordance with the Law on Education (2008), that higher education is oriented towards the development of national human resources. Higher education institutions are therefore called upon to provide a wider public service and simultaneously more efficient and with better results. However, the evaluation of professors in the public higher education sphere follows the exact same procedures and criteria that are being applied to all public servants of Timorese administration. This article aims to argue there is a real need for the implementation in the higher education institutions of an assessment tool that meets the specific role and goals of public higher education institutions, thus filling a gap in the study of lecturer's performance evaluation in East Timor. The rapid expansion of higher education in recent decades allowed host a large number of students in many countries (Altbach, 1998), but also created the need for administrative reform that would allow the implementation of a model more effective, efficient and economic management. Higher education institutions were thus called upon to provide a public service, not only longer, but also with greater administrative efficiency and deliver results (accountability) in response to the demands of different stakeholders (governments, companies, industry, workers organizations, students and the community in general) (Ka-ho, 2013).At the same time, society today is demanding increasingly demonstrating the value of the work of higher education teachers also being increasingly recognized that universities require special attention to meet the specific needs of their human resources management in order to position themselves in order to define quality criteria and effectiveness of the service provided.Therefore, we discuss the performance evaluation framed in the paradigm of the new human resources management in public administration, to argue that the current performance evaluation model applied to all civil servants in East Timor does not meet the requirements and specificities of Timoreses public higher education. For being too broad, the current evaluation system used to evaluate the performance of university
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