Open innovation involves external parties of the organization in innovation activities within the organization, resulting in the flow of knowledge and information internally and externally (inbound and outbound). Given the advantages of having external support in the internal innovation process, organizations are starting to adopt the open innovation model to help them achieve and sustain innovation. The parties involved in open innovation are suppliers, consumers, competitors, and society. Such involvement will increase the organization's ability to achieve better performance. This study aims to provide a more updated, comprehensive, and clearer picture of the importance of organizational readiness to innovate, especially through open innovation. This study also seeks to present a more comprehensive identification of the impact of open innovation on company performance by using a systematic literature study. The systematic literature review conducted in this study can serve as a basis for future research that discusses policy strategies to improve organizational performance through the implementation of open innovation. Based on a systematic literature review, 33 main articles were obtained in accordance with the research objectives including different types of open innovation manifestations and specific open innovation practices implemented by organizations.

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The current business environment requires every organization or company to achieve optimal performance and maintain it. Innovation capability and open innovation practices play a critical role in improving organizational performance. However, their role in improving Small and Medium Enterprises (SMEs)’s performance, especially during the COVID-19 pandemic, still needs to be identified further. Thus, this study conducts empirical research elaborating intrinsic factors of innovation capability, as well as the influence of open innovation on organizational efforts, i.e., how SMEs achieve optimal performance during the COVID-19 pandemic. In this research model, 206 respondents were gathered and given a reearch questionnaire. The respondents are the owner of batik SMEs located in several regions in Indonesia. PLS-SEM is used to test the data, and the result of this study shows that all hypotheses developed in this study are accepted, i.e., SMEs’ innovation capability and open innovation practices significantly influence financial and operational performance. The results show that in batik SMEs, the ability to innovate and open innovation, especially open entry innovation, can facilitate greater organizational performance. Therefore, batik SMEs woud benefit from initiatives and opportunities that improve their abilities in open innovation.

The implementation of e-learning become more and more popular among higher education institution. However, the costly implementation of e-learning not a guarantee that it will be successfully adopted. There are reports where the adoption rate of e-learning users is often low, resulting the expected benefits failed to be achieved. In order to solve this issue, the important factors that influence users’ adoption and usage rate need to be identified. Therefore, this study aims to identify the critical factors of e-learning success in higher education. A systematic literature review protocols was employed in this study to identify the success factor of e-learning from previous literature. The review process is conducted towards articles published in science direct and emerald insight from the past 10 years. There are total 20 articles selected as primary articles for further review. According to the articles reviewed in this study, the success of e-learning implementation is reflected on three variables i.e. users’ satisfaction, actual usage, and continuance usage. Moreover, there are six dimension that is critical towards e-learning success i.e. students’ characteristics, instructors’ characteristics, users’ extrinsic motivation, infrastructure and system quality, course and content quality, and organizational support.

In few decades, the development of information system has been increased rapidly. It is because most organization in various sector of industries, commerce, government, or even education become highly dependent on the use of information system. The purpose of this study is to design the application that will facilitate the reporting, evaluation, and monitoring activities of student organization based on what user needs. The object of this study is student affair department in one of faculty in one of universities in Indonesia. The method employed in this study to design the system is waterfall. The system designed in this study is focus on the activities related to student organization activities. The result of this study found that there are eight dimensions of web quality that has to be fulfilled by the system according to the result of focus group discussion and Delphi method. The system designed in this study was adjusted to the needs that have been defined previously.   Keywords—Information system design, student organization, waterfall method