When making judgments (e.g., about the quality of job candidates) decision makers should ignore salient, but unrepresentative information (e.g., the person's name). However, research suggests that salient information influences judgments, possibly because memories of past encounters with similar information are integrated into the judgment. We studied eye movements to trace the link between the retrieval of past instances and their influence on judgments. Participants were more likely to look at screen locations where exemplars matching items on a name attribute had appeared, suggesting the retrieval of exemplars. Eye movements to exemplar locations predicted judgments, explaining why names influenced judgments. The results provide insights into how exemplars are integrated into the judgment process when assessing memory retrieval online.

Sequential abductive reasoning is the process of finding the best explanation for a set of observations. Explanations can be multicausal and require the retrieval of previously found ones from memory. The theory of abductive reasoning (TAR) allows detailed predictions on what information is stored and retrieved from memory during reasoning. In the research to date, however, these predictions have never been directly tested. In this study, we tested process assumptions such as the construction of a mental representation from TAR using memory indexing, an eye-tracking method that makes it possible to trace the retrieval of explanations currently held in working memory. Gaze analysis revealed that participants encode the presented evidence (i.e., observations) together with possible explanations into memory. When new observations are presented, the previously presented evidence and explanations are retrieved. Observations that are not explained immediately are encoded as abstractly explained. Abstract explanations enter a refinement process in which they become concrete before they enter the situation model. With the memory indexing method, we were able to assess the process of information retrieval in abductive reasoning, which was previously believed to be unobservable. We discuss the results in the light of TAR and other current theories on the diagnostic reasoning process.

Memory plays a major but underexplored role in judgment and decision making (JDM). Studying eye movements-especially how people look at empty spatial locations when retrieving from memory information previously associated with those locations-provides useful information about how memory influences JDM. This so-called looking-at-nothing behavior is thought to reflect memory-driven allocation of attention. However, eye movements are also guided toward salient visual stimuli, such as test items presented on a screen. It is unclear how these multiple sources of activation combine to guide looking-at-nothing in JDM. We investigated this question in two experiments in which participants solved multiattribute categorization tasks using an exemplar-based decision strategy. In the first experiment, we tested how the occurrence and the strength of looking-at-nothing vary with the presentation format and the amount of training participants received. Looking-at-nothing occurred during categorizations when test-item information was presented auditorily and visually, but for the latter only after visual information was removed from the screen. It occurred both when training items were learned by heart and when they were presented 10 times on the screen. A second experiment revealed that an explicit instruction to imagine retrieval-relevant information during categorizations increased lookingat-nothing but did not change the decision-making process. The results shed light on the interaction between eye movements and attention to information in memory during JDM that can be explained in light of a shared priority map in memory. A detailed understanding of this interaction forms the basis for using eye movements to study memory processes in JDM.

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