The aim of this study is to determine the effects of servant leadership on psychological empowerment and organizational identification. Design/methodology/approach-Within the context of quantitative research approach, data collected from 309 hotel employees by questionnaire. Reliability of data measured with Cronbach's Alpha coefficient where the Factor analysis were performed to check validity. Validity analysis has followed by Correlation and Regression analyses in which research hypothesis were tested. Findings-Results of the study assign that there is a significant relationship among servant leadership, psychological empowerment and organizational identification. Furthermore, results also support pre-assumptions suggesting that servant leadership behaviours significantly affect psychological empowerment of employees and their identification process with the organization. Within this context, empowerment and vision sub-dimensions of servant leadership contribute psychological empowerment of hotel employees. Additionally, visionary and humility behaviours of servant leaders increase the organizational identification level of them. Discussion-Entrepreneurs in hospitality industry those who want to deliver high quality service should consider to employ servant leaders/executives in order to have more empowered and identified employees. Also, contributions of servant leaders are an important field for the academicians, since they can create a positive and creative service philosophy among staff and can heighten service quality.

The aim of this study is to determine whether psychological empowerment (PE) is related with or have any effects on organizational silence (OS) in hotel enterprises. Relevant data was collected via questionnaire forms from 348 employees of five star hotels operating in Antalya. To test the hypothesis of the study Correlation and Regression Analyses were performed. Findings of the study basically indicate that PE applications have relatively weak effect on OS. The results show that only selfdetermination dimension of PE has a significant effect on OS, while the other dimensions have no effect on OS.

The aim of this research is to determine whether the perceptions of the employees change in terms of nepotism, (favoritism of relatives, kith and kin) which constitutes an important problem in organizations. In this context, in the determination of the nepotism perceptions of the employees in hotels in the scope of the research, the survey technique was utilized, and then the survey including the nepotism scale was applied to the hotel business employees in Afyonkarahisar. In the analysis of the data obtained by the questionnaire technique, t-test and variance analyzes were used in addition to descriptive statistics. In this context, the nepotism perceptions of hotel employees' participating in the survey were found to be close to the middle level, and significant differences were found out according to some demographic characteristics of the hotel employees and their nepotism perceptions. These mentioned results were interpreted in the direction of the research purpose and suggestions were developed about this subject issue.

Bu araştırmanın amacı, turizm rehberliği ve turist rehberliği alanında yükseköğretim düzeyinde eğitim veren üniversitelerde çalışan öğretim elemanlarının profilini çeşitli parametreler açısından ortaya koymaktır. Araştırmanın evrenini, Türkiye'deki üniversitelerin önlisans ve lisans düzeyinde turist/turizm rehberliği eğitimi veren yüksekokul ve fakültelerde aktif olarak çalışan akademik personeller oluşturmaktadır. Araştırmada veri toplama yöntemi olarak nitel araştırma yöntemleri kullanılmıştır. Araştırma verilerinin çözümlenmesinde içerik analizi kullanılmış, veriler yüzde ve sıklık analizi ile çapraz tablolar halinde incelenmiştir. Araştırma sonucunda, Türkiye'de 32 fakülte ve yüksekokulda turizm rehberliği bölümlerinde 196 ve 28 meslek yüksekokulunda ise turist rehberliği programlarında 75 olmak üzere toplam 271 öğretim elemanının görev yaptığı; bunların %54,6'sının erkek ve %45,4'ünün kadın olduğu; en çok %34,7 ile doktor öğretim üyesi unvanına sahip oldukları belirlenmiştir. Akademisyenlerin 48 ayrı üniversitede 119 farklı programda olmak üzere %57,2'sinin turizm alanında farklı bölümlerde, %25,5'inin ise turizm rehberliği bölümünde lisans eğitimini tamamladıkları ve sadece %20'sinin çalışma kartına sahip birer rehber olduğu tespit edilmiştir.

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