Purpose The purpose of this study is to provide an integrated model to explain the simultaneous impact of gastronomy and destination attractiveness on tourist behaviour. Design/methodology/approach A cross-sectional survey was conducted in Melaka and Penang, Malaysia, targeting international tourists. Structural equation modelling analysis was used to examine and explain the relationships hypothesized in the proposed model. Findings The fit indices indicated the model structure was satisfactory. Examination of the specific paths in the model indicated that gastronomy attractiveness was positively associated with destination attractiveness and tourist behaviour. Meanwhile, the effect of tourists’ variegated gastronomy affection on the perceived attractiveness of a destination and the area’s gastronomy produced mixed results. Research limitations/implications The study contributed to the theoretical understanding of two important theories which are recreation specialization and attitude in the context of gastronomy tourism. The linkages in the model were empirically supported by statistical analyses. Practical implications The varying degrees of gastronomy affection amongst tourists can be used as an input to examine tourist behaviour within the gastronomy tourism context while simultaneously highlighting the importance of gastronomy to tourist destinations. Social implications The findings of this study are also deemed to assist destination marketers who observe that tourists have become more demanding in search of unique experiences offered by destinations. Based on the hypothesized model, tourists’ past gastronomy experience was a superior predictor than gastronomy involvement and knowledge on perceived gastronomy attractiveness which sequentially elevate tourist’s perceived destination attractiveness. Originality/value The study provided an integrated model for predicting tourist behaviour using tourists’ gastronomy affection.
Cultural heritage food experiences in tourism destination hold a boundless impression on tourists' loyalty towards a destination. The researchers conducted a survey on 100 international tourists and used multiple regression analysis to verify the factors affecting the intentional loyalty on heritage food consumption. Consequently, this study encountered that both Food Culture Involvement and Malaysian Food Culture had impact on tourists' Intentional Loyalty that involves revisiting Malaysia and repurchasing MHF. Also, this research outlines substantive recommendations on marketing strategies specifically for food providers to market MHF in establishing Malaysia as the distinctive food tourism destination in the eyes of the world.
Eating out among older adults are becoming the norm due to its convenience and potential for social interaction. Malaysia is expected to become an aged nation whereby 14% or more of its population will be 65 years and older by 2050. Very little is known about restaurant preferences and patronage behaviours of older adults in Malaysia even though there had been numerous researches done involving this population. It is important to acknowledge this age group not just because they are living longer; but also, because they are getting bigger in size and economic power. The purpose of this study is to determine the factors influencing Malaysian older or silver consumers’ restaurant dining choices. Semi-structured in-depth interviews were done with Malaysian older people ages 55 and above. The interviews were recorded, transcribed and analysed. Atlas.ti software (version 7) was used to complement researchers’ analyses of interview transcripts and develop a visual representation of qualitative data. Major thematic categories identified by older consumers in this study included food, service, and location. Data are visually mapped and relationships between different themes are presented. This study will be beneficial in providing more insights to restaurateurs in Malaysia to better meet silver consumer needs.
Researchers advocated that there are many issues of fresh graduates' competencies, including insufficient skills to meet the requirement as expected by the industry. The purpose of this study was to discover the entry-level competencies demanded by the restaurant employers towards fresh graduates. The dynamic workforce and the mismatch competencies claimed by employers are the issues that trigger education stakeholders, particularly in Malaysia. Responses were obtained from eight restaurant managers in Klang Valley, through a semi-structured interview. The data were then analyzed using thematic analysis. There were nine competencies emerged from this study, which reflect the entry-level competencies demanded by restaurant managers towards fresh graduates, namely: 1) attitude and behavior, 2) cognitive skill, 3) communication skill, 4) knowledge in the discipline area, 5) professionalism and work ethics, 6) technical skill, 7) teamwork, 8) leadership and 9) experience. It is anticipated that the findings will be able to fulfill the restaurant's needs by giving a clear picture of the essential competencies that need to be infused in the university's curriculum. Besides, both educators and fresh graduates will have an insight into the preparation for working in the restaurant industry.
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