Adoption of technological innovations has enabled businesses operations to be undertaken more effectively and efficiently. The banking sector in Kenya has adopted these technological innovations in offering banking services to its customers. These innovations include use of Automated Teller Machines, Agency Banking, Electronic Funds Transfers, Real Time Gross Settlements and Mobile Banking. The objective of this study was to assess the effect of technological financial innovations on financial performance of commercial banks in Kenya. The study was anchored on Financial Intermediation theory, Innovation Diffusion theory and Silber Constraints theory of Financial Innovations. The study adopted a descriptive research design with a target population of all commercial banks in Kenya, where a sample of 15 commercial banks was reached for data collection. Secondary data for a period of 2012to 2016 was collected from respective commercial banks, banks annual reports, website and Central Bank of Kenya reports. Descriptive and inferential statistics was used to analyze data. The results indicate that, Agency Banking and use of Automated Teller Machines had positive effect on financial performance of banks. The control variable, credit risk had a negative and insignificant effect on financial performance of banks. Bank liquidity had a negative but significant effect on financial performance of banks. The study conclusion was that technological financial innovations had positive effect (R 2 of 0.681) on financial performance of commercial banks. Equally, the study recommended that it is important for commercial banks to establish robust risk identification, assessment and control measure and adhere to the liquidity guidelines that is issued by the Industry regulator-Central Bank of Kenya, in order to improve their financial wellness.
Companies are faced with turbulent and chaotic business environment which has a significant effect on organizational performance. Notably, majority of organizations are unable to effectively manage operations/processes in the face of the changing organizational management, which has had an impact on their competitiveness. In Kenya, there are a number of companies that have either collapsed or stagnated as a result of their inability to manage change and adopt a suitable organizational management effectively. The purpose of this study was to establish the effect of organizational management, in the context of change management and performance of companies listed in NSE in Kenya. The theories that underpinned the study were; three-step change theory, open systems theory and industrial organization economics theory. The study objectives sought to assess the effect of organizational management on performance of companies listed in NSE. A cross sectional survey design was used on 64 companies listed in the NSE in Kenya. The sample size was 38 companies from (2013)(2014)(2015)(2016)(2017) as at 30th June, 2017. Purposive sampling technique for 4 senior managers namely, Chief Executive Officers, divisional heads in Human Resource, Finance and Marketing in the listed companies in NSE were targeted with a sample size of 152 managers. Pilot study was conducted on 15 respondents and reliability coefficient(r) was above the recommended threshold of 0.7.The study used five point Likert Scale to measure change management and
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.